Augusta Precious Metals Reviews, Complaints, Ratings (2026)
| Avg Rating | 4.9/5 |
| Min Investment | $50,000 |
| Fees | $50 application fee, $125 annual custodian fee, $100 annual storage fee. Waived at certain thresholds. |
| Metals | Gold, Silver |
| Custodian Partners | Equity Trust, GoldStar Trust Company, Kingdom Trust. |
| Storage | DDSC (Delaware Depository), and others. |
| Storage Type | Segregated & commingled |
| Buyback Program | Yes |
| Promotions | No-Fee Gold IRA For Up to 10 Years |
Focus on the User reviews Augusta Precious Metals for 2026, outlining this Gold IRA company's pros and cons, service details, customer reviews/complaints, common questions, and more.
Should You Choose Augusta?
Pros
- Deep Education and Hand-Holding: Augusta features 1:1 web conferences hosted by Director of Education Devlyn Steele, a Harvard-trained economist, and features a large video/article library.
- Possible Long-Term Fee Relief: This Gold IRA company has a deal that covers up to 10 years of annual IRA fees for larger balances, as long as investment amounts are met.
- Strong Third-Party Standing: We've seen a diverse list of awards and consistently high ratings for over a decade across major sources.
Cons
- High Minimum Investment: Requires $50,000, higher than other companies.
- Limited Metal Options: Only gold and silver products are offered as precious metals investments. Not ideal for investors wanting platinum and palladium.
- Premium-Coin Spreads: These added investment options potentially have higher costs due to their premium-coin spreads.
Who Is It Best For?
Augusta Precious Metals is best for those who are investing $50,000 or more and want white-glove education and support for long-term holding in their retirement planning. This tailored customer support and education-first approach does have its benefits for retirement savers as long as you are investing over $50k. The one-on-one web conferences and Augusta's account customer success agents provide an easy process for new investors.
What is Augusta Precious Metals?
Augusta Precious Metals (APM) is a Gold IRA company in Casper, Wyoming, founded January 2012 and led by CEO Isaac Nuriani, they specialize in Gold and Silver IRAs. Augusta works with 401(k)s and other common retirement accounts, focusing on an education-first approach to Gold IRA portfolio diversification.
Augusta Precious Metals Gold IRA
Focus on the User details the Gold IRAs Augusta Precious Metals offers to its clients, including fees, storage, min investment, metals, and promotions.
Fees
Augusta Precious Metals fees (PDF) include both one-time and recurring charges. Costs include a $50 application fee, a $125 annual custodian fee, and a $100 annual storage fee (non-segregated). Some or all fees may be waived for up to ten years depending on the amount you invest, check with Augusta if you are eligible for a fee waiver. Augusta's prices vary but average at $275 for the first year.
One-Time Fees
- Custodian application fee: $50
Recurring Annual Fees
- Annual custodian maintenance fee: $125 (billed at account opening and annually thereafter)
- Annual depository storage fee: $100 (non-segregated; segregated will be higher)
Storage
Augusta offers both segregated and non-segregated (commingled) storage options for Gold IRAs.
Partnered Depositories
Augusta commonly stores your Gold IRA with Delaware Depository (DDSC) in Wilmington, Delaware, and clients may also choose from a broader list of U.S. vaults available through Augusta’s custodian partners.
Available depositories include locations in Los Angeles (CA), Salt Lake City (UT), Las Vegas (NV), Boulder City (NV), Shiner (TX), Dallas (TX), South Fargo (ND), Wilmington and New Castle (DE), Bridgewater (MA), and Springfield Gardens (NY). Each storage facility is subject to change. Last verified: September 27, 2025.
Minimum Investment
The minimum required to open a Gold IRA with Augusta Precious Metals is $50,000. This minimum is higher than some competitors, reflecting Augusta’s focus on long-term investors.
Eligible Metals & Products
Augusta offers IRA-approved gold and silver bullion coins and bars to be held in a Gold IRA. Example IRA-eligible precious metals sold by Augusta include:
- Gold American Eagle coins (bullion)
- Gold American Buffalo coins
- Gold Canadian Maple Leaf
- Silver American Eagle coins
- Select gold bars, silver bars, and rounds from IRS-approved refiners
Augusta also sells premium coins that are IRA-eligible, as well as collectible coins and numismatic coins that are not IRA-eligible. These coins may have a pricing markup, so make sure to check before purchasing with precious metal dealers. Metals purchased with Augusta are shipped to your chosen storage facility.
Promotions
Augusta Precious Metals offers a "No-Fee Gold IRA for up to 10 years" promotion, waiving custodian and storage fees for qualifying accounts. Terms of these discounts vary by account size, so make sure to confirm if you are eligible for this zero fees special.
Augusta Precious Metals Reputation & Ratings
Augusta Precious Metals Reviews
Top reviews from real customers of Augusta Precious Metals highlight 1:1 education, clear explanations on the investment process, and responsive customer service.
FeaturedThey require you complete non-threatening nicely presented consumer education before you buy the gold and silver, ensuring you go into the purchasing experience aware of what you are doing. I have never known a company to thoroughly educate the client before allowing them to buy from the company(have you?).
Ira G. · USA · FeaturedI just recently moved my old 401K from a job I left to an IRA and used Augusta Precious Metals to facilitate this. They made it so simple and made sure they answered all of questions. I did a ton of research before I contacted them and I already knew they had 5 star ratings everywhere and now I know it's because they work hard to earn it.
Charity W. · USA · FeaturedGreat pre-customer training and educational material and webinar. They are going to follow up with us after we digest all the information. Nice to have no pressure.Today Augusta walked us through the buying process and we are very pleased with their expertise.
Tracy T. · USA · FeaturedRecently, the representatives at Augusta Precious Metals helped me to roll-over a Traditional IRA into a Self-Directed Precious Metals IRA. The representatives were professional, punctual when setting up online appointments, and very knowledgeable about the precious metals marketplace. The entire process I experienced was seamless and efficient. I would recommended Augusta Precious Metals to anyone considering making a move into the precious metals market or in establishing a Self-Directed Precious Metals IRA.
Jim C. · USA · FeaturedThe process is thorough, the staff informed and thankfully patient. I would recommend Augusta to others. Having no prior experience in metals investing, the process relieved some of the butterflies in my stomach about it. Many thanks to all.
Dayna B. · USA · FeaturedFantastic knowledgeable people. No bait and switch tactics or over valuing your gold or silver purchases here. Augusta was straightforward with to the time of day metal market valuations and what gold and silver purchases were available and recommended. Thanks Augusta. I will definetly consider you first for any future transactions.
Jeffry · USA · FeaturedAPM takes great care ensuring understanding of the process and options available for purchasing and storing precious metals. They are with you every step from understanding, set up, transfer from 401K and through the life of the account. I’m very excited! Date of experience: November 14, 2023
Steve A. · USA · Augusta Precious Metals Complaints
Dissatisfied reviews of Augusta complained about their experience of not being able to get prices before investing, however the company clarified you actually can by calling their support number.
FeaturedThis company would not display the price for bullion or coins. When I called, they would not tell the price unless I setup account with them. How would anyone will setup an account before knowing what they are signing up for. All of you thinking of signing up for your hard earned money to put in Gold/Silver IRA, please avoid this company.
EsK · USA · On BBB/Trustpilot, Augusta (often the CEO) publicly replies to feedback. BBB shows 0 filed complaints in the last 3 years.
Lawsuits & Regulatory Actions
No lawsuits found for Augusta Precious Metals as of January 2026.
Is Augusta Precious Metals Legit?
Augusta Precious Metals is legit and not a scam, backed by BBB A+ accreditation since 2015 with 0 complaints, BCA AAA rating, high third-party review averages, and named "Best Overall Gold IRA Company" from 2022 to 2025 by Money magazine. APM's reviews and ratings give it a long running A-grade business record for over a decade, achieving the highest standards in the industry with transparency, meeting all regulations & compliance as a legitimate Gold IRA company.
How to Open a Gold IRA With Augusta Precious Metals
To open a Gold IRA with Augusta Precious Metals, request their free Gold IRA kit to start the process, then you can book an education web session. Before that, make sure to learn about how to open a fee-free Gold IRA, we detail how it works in with a free investment checklist.
FAQ
Augusta Precious Metals is a reputable Gold IRA company with an A+ rating and BBB accreditation from the Better Business Bureau, strong scores on Business Consumer Alliance (BCA), and high customer ratings on Trustpilot. Focus on the User ranks Augusta Precious Metals the #1 Gold IRA company based on these ratings for a total of 4.9/5.
Augusta partners with custodians Equity Trust, GoldStar Trust Company, and Kingdom Trust to provide its self-directed IRA custodial services for Gold IRAs. Augusta does not provide custodial services itself, instead partnering with IRS-approved custodians.
The CEO of Augusta Precious Metals is Isaac Nuriani, who founded the company in 2012 to focus on investor education and retirement diversification through Gold IRAs.
Augusta Precious Metals is headquartered in Casper, Wyoming, USA, providing Gold IRA services nationwide. Augusta's location is listed below, located in Wyoming:
Company Address:
5830 East 2nd Street
Casper, WY, 82609
United States
You can contact Augusta by phone at (800) 700-1008, by email at info@augustapreciousmetals.com, or through their website's contact form. To start an investment with Augusta, request their free Gold IRA guide.
Contact Details:
New Customers
(800) 700-1008
Existing Customers (Support Line)
855-909-0082
Office Hours: Monday - Friday: 6 AM - 4 PM | Saturday: 7 AM - 11 AM (PST)
Email: info@augustapreciousmetals.com
For first-time customers, Augusta allows cancellation of premium gold and silver coin orders within seven days of confirmation. After that, and for all other orders, transactions are final once confirmed. Bullion and semi-premium coin orders are also final at confirmation, unless state law provides otherwise.
Augusta Precious Metals accepts bank wire transfers for transactions only.
Augusta's buyback program states it buys back metals with bid/ask spreads varying by products, and do include a complete refund policy. They allow for a full or partial distribution, in either metals or cash, from your Gold IRA.
Augusta Precious Metals Alternatives
For investors who do not meet the investment minimum or are looking for a different type of Gold IRA service, listed below are alternatives to Augusta Precious Metals that are still highly rated. Focus on the User details alternative gold self-directed IRA reviews to fit your investment goals.