American Hartford Gold Reviews & Complaints: Good Gold IRA Custodian?

American Hartford Gold
Google: 4.8/5
BBB: 4.89/5 A+
Trustpilot: 4.8/5

American Hartford Gold is a Precious Metals IRA Custodian located in Los American Hartford Gold is a precious metals IRA custodian based in Los Angeles, California. The company specializes in helping individuals and families invest in precious metals, including Gold, Silver, and Platinum, in both bars and coins. These investments can be physically delivered or included in retirement accounts like IRAs, 401Ks, or TSPs. The pros of American Hartford Gold include thousands of 5-star customer reviews on Trustpilot, a Lowest Price Guarantee, and a customer satisfaction guarantee. However, a notable con is the absence of online purchase options; transactions require speaking with an IRA specialist. American Hartford Gold has an impressive 4.8/5 rating by Focus on the User.

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Featured Reviews

Top Review

Chris M
5 stars

"The team at American Hartford Gold Group, was very knowledgeable, and the customer service was next level. they educated me and helped me make the best decision for me and my family..."

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Top Complaint

Kenneth K
1 star

"I rolled over my IRA and was told silver was the best way to go. My investment was nearly $50,000.00 and that was back in June, 2023. I looked at my statement and it says I have $25,000 currently. What happened to the other half of my $$$$? The price of silver has not chaged very much. I think I have..."

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What is American Hartford Gold?

Founded in 2013, American Hartford Gold is a family-owned business led by Sanford Mann, its CEO, and co-founder. The company has gained recognition for assisting individuals and families in diversifying and protecting their wealth through precious metals. Their offerings include a wide array of gold and silver products, as well as innovative Gold IRA services. American Hartford Gold has made a significant impact in the precious metals market, having delivered over $1 billion worth of gold in its operational span. The company’s approach focuses on guiding clients towards long-term security through portfolio diversification with precious metals.

American Hartford Gold Ratings

American Hartford Gold Reputation

Focus on the User Review
Focus on the User
4.8/5 stars
2552 reviews (Aggregated)
Google Reviews
Google Reviews
4.8/5 stars
839 reviews
BBB Reviews
4.89/5 A+
504 reviews
Trustpilot Reviews
4.8/5 stars
1209 reviews

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American Hartford Gold Reviews

Top American Hartford Gold Reviews

5 starsFeatured

"The team at American Hartford Gold Group, was very knowledgeable, and the customer service was next level. they educated me and helped me make the best decision for me and my family. hands down best company I have dealt with."

Trustpilot Review
Chris M
5 stars
5 starsFeatured

"A great experience.Hartford Gold was great to me. They explained everything and every step to me, and answered all my questions.Their communication was top notch, and I was always able to get in touch with Kevin and Connor quickly and at any time.I’m glad I chose Hartford Gold for my precious metal investments."

Trustpilot Review
Woody S
5 stars
5 starsFeatured

"Great experience here at American Hartford Gold. The people I spoke with made everything very easy and enjoyable. I will highly recommend A.H.G for anybody looking to invest in precious metals."

Google Review
Brian Q
5 stars
5 starsFeatured

"Christiam was very helpful and explained each question completely. It would be very helpful if American Hartford would except a debit card since I am disabled and live by myself. I will continue to do business in the future when I make additional purchases. Thanks"

Trustpilot Review
5 stars
American Hartford Gold Complaints

Worst American Hartford Gold Complaints

1 starFeatured

"I rolled over my IRA and was told silver was the best way to go. My investment was nearly $50,000.00 and that was back in June, 2023. I looked at my statement and it says I have $25,000 currently. What happened to the other half of my $$$$? The price of silver has not chaged very much. I think I have been scammed out of half of my investment and want the full value returned to me ASAP."

Trustpilot Review
Kenneth K
1 star
1 starFeatured

"My elderly mother sent this organization $116k in Sept2022. Gold has risen approx 20% since then. Terry Maloney (323) 372-8033 tells me her account is worth $88k now. He also now is not returning calls for where to send the $. Complete scam. This thing is targeting elderly memory issues people. Don’t let your loved ones get scammed by this organization."

Trustpilot Review
Mike C
1 star
1 starFeatured

"You have to know what you’re doing if you buy from them. I was a beginner looking for advice and they sold me very high premium coins that never recovered in value even after seven years and even though gold and silver spot prices were up 20-30%. They should have recommended something else to a beginner and after hearing my goals. But they sold me coins that were profitable for them not in my best interest. I would not recommend them or use them again."

Trustpilot Review
1 star
1 starFeatured

"I reached out to Hartford Gold about a year and a half ago. My call ended in not purchasing gold due to Hartford feeling gold prices fluctuating and they did not want to sell any. I have just received a call from them and they wanted to now sell, after asking about the process and not understanding after the representative's explanation i was told that the call was a waste of his time and he hung up. While this is a review of that rep more than the company, I have yet to be able to use their services due to there customer service."

Google Review
Alexander C
1 star

Is American Hartford Gold a Scam?

American Hartford Gold is not a scam. It is a legitimate company with an A+ rating and has been in business since 2013. Its substantial customer satisfaction record and the high rating of 4.8/5 by Focus on the User further attest to its credibility and trustworthiness in the industry.

American Hartford Gold Pros and Cons


  • Pro: Customer Satisfaction - Renowned for its thousands of 5-star reviews on Trustpilot, indicating high levels of customer satisfaction.
  • Pro: Price Assurance - Offers a Lowest Price Guarantee, ensuring competitive pricing for its products.


  • Con: No Online Purchases - Lacks the option for online purchasing, requiring customers to interact with IRA specialists for transactions.
  • Con: Limited Communication Channels - Customers must call to discuss needs, limiting accessibility for those preferring digital communication.

American Hartford Gold Services and Products

American Hartford Gold offers a range of services and products focusing on precious metals. These include:

  • Gold and Silver Bullion: Physical gold and silver in the form of bars and coins.
  • Precious Metals IRAs: Specialized IRAs allowing investment in gold, silver, and platinum.
  • Personalized Investment Solutions: Tailored advice and solutions for individual investment needs.

American Hartford Gold Fees and Costs

The company charges an annual custodian fee of $180. There is a minimum investment requirement of $5,000 for its services.

American Hartford Gold FAQ

Is American Hartford Gold a reputable company

Yes, American Hartford Gold is considered reputable, with high customer satisfaction and a significant presence in the precious metals market.

How long has American Hartford Gold been in business?

American Hartford Gold was founded in 2013.

Who is the owner of American Hartford Gold?

Sanford Mann is the owner and CEO of American Hartford Gold.

What types of precious metals does American Hartford Gold offer?

They offer gold, silver, and platinum in bars and coins.

What is the minimum investment for American Hartford Gold?

The minimum investment is $5,000.

How do I roll over my IRA or 401(k) to American Hartford Gold?

You need to speak with one of their IRA specialists for guidance on this process.

How does American Hartford Gold work?

The company assists in investing in precious metals, either through physical delivery or retirement accounts.

Before Investing With American Hartford Gold

Consider obtaining for comprehensive insights into making informed investments in precious metals.

American Hartford Gold Homepage

Contact American Hartford Gold

For more information or to make inquiries, customers can contact American Hartford Gold’s customer service. Their contact details and social media accounts are provided for easy access.

  • Phone: 1-866-379-0076
  • Email:
  • Address: 11755 Wilshire Blvd 11th floor, Los Angeles, CA 90025, USA
  • Founded: 2013
  • Category: Precious Metal IRA Company
American Hartford Gold Address

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Discover How to Effortlessly Rollover Gold Into Your IRA

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Disclaimer: Content on this website is not intended to be used as financial advice. It is not to be used as a recommendation to buy, sell, or trade an asset that requires a licensed broker. Consult a financial advisor.

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