Orion Metal Exchange Reviews & Complaints: Good Gold IRA Custodian?

Orion Metal Exchange
Google: 4.9/5
BBB: 5/5 A+
Trustpilot: 4.9/5

Orion Metal Exchange is a precious metal investment firm located in Los Angeles, California. Specializing in gold and other precious metals, they offer a range of products and services for direct investment and Precious Metal IRAs. Established in 2017 by Jacob Blalock, Orion Metal Exchange provides tax-advantaged, self-directed retirement accounts, enabling investment in gold, silver, platinum, and palladium. They support both direct funding and rollovers from existing retirement accounts like 401(k)s. The company's rating by Focus on the User is 4.9/5.

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Featured Reviews

Top Review

Featured
S. Rodriguez
5 stars
USA

"If you are looking for long term investing Orion is a great choice to suppliment your savings. The staff provides great customer service, especially my agent, Beau Turner who assisted me with..."

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Top Complaint

Featured
Steve S
1 star
USA

"I have an overall poor impression of the company when I called them many weeks to attempt to put an end to the repeated messages they consistently left me. I chose not to do business with this company based on how they handled themselves and spoke to me over the phone. That is why I would not..."

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What is Orion Metal Exchange?

Orion Metal Exchange, founded in 2017 by Jacob Blalock, operates from Los Angeles, California. As a precious metals dealer, they offer a variety of coins, bars, and bullion, including options eligible for Precious Metals IRAs. The company's Precious Metals IRA is a tax-advantaged, self-directed retirement account that allows for diversification of retirement savings through investments in gold, silver, platinum, and palladium. This IRA can be directly funded or funded by rolling over existing retirement accounts.

Orion Metal Exchange Ratings

Orion Metal Exchange Reputation

Focus on the User Review
Focus on the User
4.9/5 stars
474 reviews (Aggregated)
Google Reviews
Google Reviews
4.9/5
231 reviews
BBB Reviews
BBB
5/5 A+
52 reviews
Trustpilot Reviews
Trustpilot
4.9/5 stars
191 reviews

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Orion Metal Exchange Reviews

Top Orion Metal Exchange Reviews

5 starsFeatured

"If you are looking for long term investing Orion is a great choice to suppliment your savings. The staff provides great customer service, especially my agent, Beau Turner who assisted me with a smail cash out of funds in my time of time. The process was simple and stress free, would higly recommend Orion Metal Exchange as an investment option."

Trustpilot Review
S. Rodriguez
USA
5 stars
5 starsFeatured

"I chose your company, because your people were very professional and knowledgeable about your company. I had been contacted by a few companies ,but went with yours , because of how it was explained, so good to me , I felt at ease, the whole way through the process with my other firm ,to move my assets,to your company thank you."

Trustpilot Review
Bonnie H
USA
5 stars
5 starsFeatured

"I had a concern and I emailed with my contact person, Giovanni,he responded immediately and concern was taken care of.Awesome response time and amazing customer service.I did a lot of research on different companies and I am thrilled with Orion Metal Exchange!!!"

Google Review
Chris O
USA
5 stars
5 starsFeatured

"Great service, I just recently started doing my research on the coin market and decided to work with Orion. After going through the process with my rep I can trust on them. It’s the communication that I appreciate the most and stood out to me. Thank you Orion."

Google Review
Dennis E
USA
5 stars
Orion Metal Exchange Complaints

Worst Orion Metal Exchange Complaints

1 starFeatured

"I have an overall poor impression of the company when I called them many weeks to attempt to put an end to the repeated messages they consistently left me. I chose not to do business with this company based on how they handled themselves and spoke to me over the phone. That is why I would not recommend Orion Metal Exchange."

Trustpilot Review
Steve S
USA
1 star
1 starFeatured

"I recently funded my self directed IRA with 290 rounds of Silver American Buffalo. The cost was 17.9 per coin. Each coin is 1oz. At the time the purchase was about 2.85 above spot price. I think that was too much.. But what was really disappointing was that I wanted to make a smaller purchase to have the American Buffalo as a sample of my purchase. The guy never called me back. I guess he didn't feel his commission was worth the effort.. I have definitely taken notice."

Trustpilot Review
Tracy
USA
1 star

Is Orion Metal Exchange a Scam?

Orion Metal Exchange is not a scam. It is a legitimate precious metal investment firm, recognized as a Consumer Affairs' Top-Rated Precious Metals IRA Dealer with a 5-star rating from the Better Business Bureau. Their high rating from Focus on the User further attests to their legitimacy.

Orion Metal Exchange Pros and Cons

Pros

  • Specialization in Precious Metal Investments: Offers a diverse range of products and services, including Precious Metal IRAs.
  • Diverse Investment Options: Allows direct investments in precious metals outside of IRA structures and secure third-party storage for these assets.

Cons

  • High Minimum Purchase Amount: Requires a minimum investment of $10,000.
  • Limited Public Ownership Information: The ownership details of the company are not publicly available.

Orion Metal Exchange Services and Products

Orion Metal Exchange offers services and products primarily in precious metal investments. Their offerings include:

  • Precious Metal IRAs: Tax-advantaged retirement accounts for investing in gold, silver, platinum, and palladium.
  • Direct Investment in Precious Metals: Options for individuals to invest in physical assets outside of an IRA.
  • Secure Third-Party Storage: For the safekeeping of physical precious metal assets.

Orion Metal Exchange Fees and Costs

For IRA accounts, Orion Metal Exchange charges an annual fee ranging from $150 to $225, varying based on investment amount and storage choices. When purchasing gold and silver outside of an IRA, the company provides direct pricing and displays live prices for coins and bullion on their website. Additionally, they charge a one-time setup fee of $250 and an annual combined fee for storage, insurance, and management of $175.

Orion Metal Exchange FAQ

Is Orion Metal Exchange a reputable company

Yes, Orion Metal Exchange is a reputable company with high ratings from various organizations.

How long has Orion Metal Exchange been in business?

Orion Metal Exchange was founded in 2017.

Who is the owner of Orion Metal Exchange?

The ownership details are not publicly available.

What types of precious metals does Orion Metal Exchange offer?

They offer gold, silver, platinum, and palladium.

What is the minimum investment for Orion Metal Exchange?

The minimum required investment is $10,000.

How do I roll over my IRA or 401(k) to Orion Metal Exchange?

Contact the company for guidance on rolling over existing retirement accounts into their Precious Metals IRA.

How does Orion Metal Exchange work?

Orion Metal Exchange works by offering investment options in precious metals through direct purchase or IRAs, with secure storage options.

Before Investing With Orion Metal Exchange

Before investing with Orion Metal Exchange, consider obtaining for insights into making informed investments in precious metals.

Orion Metal Exchange Homepage

Contact Orion Metal Exchange

  • Phone: 1-800-559-0088
  • Email: support@orionmetalexchange.com
  • Address: 12301 Wilshire Blvd #412, Los Angeles, CA 90025, USA
  • Founded: 2017
  • Category: Precious Metal IRA Company
Social Media
Orion Metal Exchange Address

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