Goldco Reviews: Top Reviews & Complaints

Author: Focus on the User | 4 min read | Updated
Goldco
4.8/5
Average rating
Star rating
Google: N/a
BBB: 4.81/5 A+
Trustpilot: 4.8/5

Goldco remains a popular choice for retirement investors considering a Gold IRA, consistently earning high ratings. With an average rating of 4.8/5 on Focus on the User, Goldco provides a trustworthy option for diversifying retirement savings with gold and silver.

Featured Reviews

Top Review

Featured
Rosalie H
5 stars
USA

"The team at American Hartford Gold Group, was very knowledgeable, and the customer service was next level. they educated me and helped me make the best decision..."

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Top Complaint

Featured
Richard G
1 star
USA

"I am hoping that someone from GoldCo will see this post and respond. My Father opened a precious metals IRA in late July and he is extremely distressed by the drop in value of his retirement investment. Upon investigation, it appears that there was a significant delay in..."

Read Complaints

What is Goldco?

Goldco is a Gold IRA provider established in 2006 with over a decade of experience, founded by Trevor Gerszt and based in Woodland Hills, California. Known for its emphasis on client education and integrity, Goldco has earned top ratings from the Better Business Bureau (BBB) and Business Consumer Alliance (BCA). Specializing in Gold and Silver IRAs, the company helps investors diversify retirement portfolios through tax-advantaged investments in physical precious metals. It specializes in allowing customers to convert their existing 401(k), 403(b), and IRA into individual retirement accounts (IRAs) containing gold and other precious metals.

Pros

  • Buy Back Guarantee
  • Highly Rated For Years
  • Older Gold IRA Company

Cons

  • High minimum investment
  • Only Coins Available
  • Limited Precious Metal Options

Goldco’s longstanding reputation and buyback guarantee make it a reliable choice for investors seeking a trusted Gold IRA provider. The company’s minimum investment requirement of $25,000 is on the higher side, and they exclusively offer coins for IRA accounts, limiting options for bars or other forms of precious metals.

GoldcoCompany Details
Average Rating4.8/5 stars - Based on 2035 customer reviews.
Minimum Investment$25,000
Fees$50 account setup fee.$125 per year annual fees.Non-Segregated storage at $100 a year and segregated storage at $150 a year.$225 in total fees to open a gold IRA.
StoragePartnered with bullion depositories such as Delaware Depository.
Founding Year2006
Buyback ProgramYes

Services & Products

Goldco specializes in bullion coin Gold and Silver IRAs. They partner with custodians like Equity Trust and STRATA Trust Company for secure account management, and their storage options include IRS-approved facilities such as Delaware Depository. Goldco’s buyback guarantee ensures clients can sell back their metals at fair market prices.

Top Ratings

Focus on the User Review
Focus on the User
4.8/5 stars
2035 reviews (Aggregated)
Google Reviews
Google Reviews
N/a
N/a
BBB Reviews
BBB
4.81/5 A+
771 reviews
Trustpilot Reviews
Trustpilot
4.8/5 stars
1264 reviews
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FotU Guide

Top Goldco Reviews

5 starsFeatured

"Opening a Rollover Precious Metals IRA was made simple with the assistance received from my advisor at Goldco. I am very pleased with the efficient way that everything was handled. The entire process was completed in less than three weeks, which included time I needed to sell assets in another IRA, receive the settlement proceeds, and transfer them to the new IRA. I highly recommend Goldco because of the detailed guidance provided to complete this process."

Trustpilot Review
Rosalie H
USA
5 stars
5 starsFeatured

"Goldco returns calls in a timely manner. They are businesslike and at the same time, give you an opportunity to ask questions. Very knowledgable and professional. Even if they did not offer a free safe for writing a review, I would have said the same thing."

Trustpilot Review
Maria E
USA
5 stars
5 starsFeatured

"Quick, easy and user friendly experience, made purchase and was reviewed with accuracy would use service again."

BBB Review
Michael P
USA
5 stars
5 starsFeatured

"Outstanding help me make informed decisions on my purchases will definitely use them again for future purchases and recommend them to my friends and family."

Trustpilot Review
David B
USA
5 stars

Worst Goldco Complaints

1 starFeatured

"I am hoping that someone from GoldCo will see this post and respond. My Father opened a precious metals IRA in late July and he is extremely distressed by the drop in value of his retirement investment. Upon investigation, it appears that there was a significant delay in purchasing the coins and a huge gap between the value of the coin and quoted value on his purchase invoice. Our calls are not being returned and it is causing him to lose sleep. We hope that you will call us back to address our concerns and will honor your posted 100% satisfaction guarantee. Update: Thank you for your quick reply. I’ve sent an email as you instructed with the additional information for my Dad. Looking forward to our having our detailed concerns heard."

Trustpilot Review
Richard G
USA
1 star
1 starFeatured

"I opened a special metals IRA through GOLDCO. I allowed for the transfer of my IRA in the amount of $112,402.90. This was to be put into silver and gold and then also be go in a $10,000 bonus for using them. So with my math were looking at $122,402.90 Much to my surprise when I got the statement and also confirmed it on the website my investment is now $58,102.37 So, when I called in to ask where the h*** my money was, I was told that was all explained to me! Also that I had signed the contract to complete the transaction.Well, I didnt sign a contract to grossly overpay your overrated commissions! Please, do the correct thing and send me a check for my $112,402.90 It should have interest attached to it, but we wont go there! My initial investment will be appreciated!"

BBB Review
Ole S
USA
1 star
1 starFeatured

"Goldco agent told me that rather than buy common gold I should instead buy premium gold which costs about $400 per coin more than spot. It cost much more than Spot but was better gold. The biggest benefit was the **** would only reflect spot prices. He asked if I had ever seen commercials for gold coins on TV, and had noticed how much more they cost than normal gold coins. That was premium gold. The premium was more profitable for him, and the coins would never be worth more than common gold. I told him I would think about it. He and his partner then called the next day, and every day afterward, so I blocked their numbers. DON'T BUY FROM GOLDCO!"

BBB Review
Rich M
USA
1 star
1 starFeatured

"Horrible experience from start to finish. It took almost 3 months from the time the account with Equity Trust was set up to get the order placed. Cannot place orders without Goldco representative and getting one to call back in a timely manner has been impossible. It has been a highly frustrating process from the start. I contacted customer service and requested a new service representative because the one I was working with on a call asked if they could call me back in 10 minutes, and they still hadn't called back a week later. They refused and kept me with the same person. It was 2 weeks later that I was finally able to place an order. I am seriously considering changing custodians."

BBB Review
Ron C
USA
1 star

Company FAQ

Goldco is a well-established Gold IRA company with over a decade of experience in the precious metals industry. The company holds top ratings from the Better Business Bureau (BBB) and the Business Consumer Alliance (BCA), underscoring its strong reputation for client integrity and service. Goldco is not a scam, has no lawsuits, and no potential ripoffs when opening a Gold IRA.

Goldco charges a $50 account setup fee and an annual fee of $125. For storage, non-segregated storage is $100 per year, while segregated storage is $150 per year. In total, opening a Gold IRA with Goldco requires $225 in initial fees. This is a 0.90% annual fee with a $25k investment in a Gold IRA with Goldco.

Goldco partners with IRS-approved bullion depositories, including Delaware Depository, which provides secure, state-of-the-art storage options. Clients can choose between non-segregated and segregated storage, both of which offer high levels of security.

The minimum investment required to open a Gold IRA with Goldco is $25,000.

Goldco specializes in Gold and Silver IRAs and allows only coins for these accounts. They also offer direct sales of gold, silver, platinum, and palladium for personal investment.

Goldco works with trusted custodians, such as Equity Trust and STRATA Trust Company, to facilitate IRA rollovers. The process involves setting up a new IRA, transferring funds, and purchasing precious metals, all guided by Goldco’s experienced team.

Yes, Goldco offers a buyback guarantee, allowing clients to sell their precious metals back at fair market prices.

Goldco Homepage

Contact Goldco

  • Phone: 1-855-450-1394
  • Address: 24025 Park Sorrento Suite 210, Calabasas, CA 91302, United States
  • Founded: 2006
  • Company Type: Gold IRA Company

Compared to Other Gold IRA Companies

Goldco Alternatives

How Focus on the User Rated Goldco

Our team at Focus on the User rated Goldco based on reviews from numerous sources, resulting in an average rating of 4.8/5 and the best reviews organized together. This places Goldco as one of the best gold IRA companies for investors.


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