Goldco Reviews, Complaints, Ratings (2025)
| Avg Rating | 4.9/5 |
| Min Investment | $25,000 |
| Fees | $50 account setup fee; $125 annual fee; Non-segregated storage at $100 a year & segregated storage at $150 a year |
| Metals | Gold, Silver (coins only) |
| Custodian Partners | STRATA Trust, Equity Trust |
| Storage | Delaware Depository (DDSC), Brink's |
| Storage Type | Segregated or commingled (non-segregated) |
| Buyback Program | Yes |
| Promotions | Up to $10,000 in free silver |
Goldco review of 2025, rated an average 4.9/5 stars, Focus on the User lists this Gold IRA company's pros/cons, how their service works, fees & promos, storage options, top customer reviews/complaints, and more.
Should You Choose Goldco?
Pros
- Middle of the Road Minimum: The $25k minimum required to invest is not the highest, but also not the lowest in Gold IRAs.
- All Complaints Resolved: Complaints received have been resolved (via BBB).
- "Highest Price" Buyback Guarantee: Advertises a buyback guarantee with the highest price (with conditions) compared to other Gold IRA providers.
Cons
- Only Coins Sold: Bullion bars are not offered from Goldco, instead only gold and silver coins are available, limiting investment options.
- Limited Precious Metal Options: Platinum and palladium metals are not available.
- Mediocre Promotional Offer: Middle of the road promotion incentive compared to some other Gold IRA companies for retirement portfolios.
Who Is It Best For?
Goldco is best for investors who have at least $25,000+ to open an account, and want the security of one of the best buyback guarantees in the industry when opening a Precious Metals IRA.
What is Goldco?
Goldco is a Gold IRA company based in Calabasas, California, founded in 2012 by CEO Trevor Gerszt. They specialize in coin Gold and Silver IRAs (no bars) supported by partnered custodians and stored at IRS-approved depositories. Goldco works with all eligible retirement accounts to fund a self-directed IRA, helping through the investment process.
Goldco Gold IRA
Goldco's Gold IRA, Focus on the User details available fees, storage, minimum investment, sold metal products, and current promotions.
Fees
Goldco's Gold IRA fees include an account setup fee ($50), annual fee ($125), and non-segregated storage at $100 a year & segregated storage at $150 a year.
One-Time Fees
- Account setup fee: $50
Recurring Annual Fees
- Annual fee: $125
- Yearly storage fees: Non-segregated storage ($100/yr) & segregated storage ($150/yr)
Storage
Goldco provides segregated and commingled (non-segregated) storage options for Gold IRA accounts.
Partnered Depositories
Goldco stores client Gold IRAs with the depositories Brink’s Global Services and Delaware Depository (DDSC).
Minimum Investment
The account minimum amount required to open a self-directed Gold IRA with Goldco is $25,000. This minimum deposit is middle of the road compared to other companies.
Eligible Metals & Products
Goldco sells only IRA-approved gold and silver coins to hold in your Gold IRA. Some of the IRA-approved coins they offer include:
- Gold Honoring All Who Served
- American Buffalo Gold Coins
- Gold USS Texas gold coins
- American Gold Eagles
- Canadian Gold Maple Leafs
- Silver American Bald Eagle
It's important to note Goldco does not sell precious metal bars or platinum and palladium products.
Promotions
Goldco provides a promo of up to $10,000 in free silver if you qualify when opening a Gold IRA with them. To confirm eligibility you must call their sales team.
Goldco Reputation & Ratings
Goldco Reviews
The latest five-star reviews from real customers of Goldco mention an easy service for new investors, with a process that was easy and helpful.
FeaturedOnce I decided to purchase silver from GOLDCO, the process was very easy, and all 3 representatives of GOLDCO were very helpful. I let them know I had a few days to get it done, and we did get the purchase completed in a matter of a couple days. Thank you very much
Sandy · USA · FeaturedI've been dealing with Goldco for a few years now. It's always a smooth transaction and great experience. I love that they actually listen to what I want to do instead of shoving cookie cutter, one size fits all, transactions.
Kayla H · USA · FeaturedI am new to this and the people at Goldco made me feel reassured and answered all of my questions! Thank you Goldco!!
Lynne V. · USA · FeaturedOpening a Rollover Precious Metals IRA was made simple with the assistance received from my advisor at Goldco. I am very pleased with the efficient way that everything was handled. The entire process was completed in less than three weeks, which included time I needed to sell assets in another IRA, receive the settlement proceeds, and transfer them to the new IRA. I highly recommend Goldco because of the detailed guidance provided to complete this process.
Rosalie H · USA · FeaturedGoldco returns calls in a timely manner. They are businesslike and at the same time, give you an opportunity to ask questions. Very knowledgable and professional. Even if they did not offer a free safe for writing a review, I would have said the same thing.
Maria E · USA · FeaturedQuick, easy and user friendly experience, made purchase and was reviewed with accuracy would use service again.
Michael P · USA · FeaturedOutstanding help me make informed decisions on my purchases will definitely use them again for future purchases and recommend them to my friends and family.
David B · USA · Goldco Complaints
Negative reviews of Goldco talk about facing high commisions when purchasing coins for a Gold IRA with a mixed customer experience.
FeaturedThey charge a huge commission on their coins. As the buyer, it was my mistake to allow them to talk me into the purchases I made. Now I know that even if gold prices triple, I won't recoup my investment.
Geoff McClendon · USA · FeaturedI am hoping that someone from GoldCo will see this post and respond. My Father opened a precious metals IRA in late July and he is extremely distressed by the drop in value of his retirement investment. Upon investigation, it appears that there was a significant delay in purchasing the coins and a huge gap between the value of the coin and quoted value on his purchase invoice. Our calls are not being returned and it is causing him to lose sleep. We hope that you will call us back to address our concerns and will honor your posted 100% satisfaction guarantee. Update: Thank you for your quick reply. I’ve sent an email as you instructed with the additional information for my Dad. Looking forward to our having our detailed concerns heard.
Richard G · USA · Lawsuits & Regulatory Actions
Goldco has one past lawsuit, a 2023 TCPA case alleged unsolicited marketing calls but did not allege fraud or financial misconduct. No regulator actions found.
Is Goldco Legit?
Goldco is not a scam and is legit, being BBB-accredited since 2011 with an A+ rating, AAA rating in BCA, and over three thousand reviews with a high rating average across platforms. They've faced 59 complaints in the past few years, but has resolved all of them. Inc 5000 Award recipient for over 8 years and is featured on Fox News, Daily Caller, Fortune, and The Western Journal. Goldco has celebrity endorsements by Sean Hannity, Dennis Quaid, Tom Selleck, and Chuck Norris.
How to Open a Gold IRA With Goldco
Opening a Gold IRA with Goldco starts with either requesting their investment kit, or calling their sales phone line. But before you do that, make sure to read on Focus on the User, detailing how to get a fee-free account.
FAQ
Goldco is a reputable Gold IRA company with a history of generally high reviews and ratings and thousands of customer reviews. They hold 4.84/5 stars on Better Business Bureau, 4/5 stars on Business Consumer Alliance, 4.8/5 stars on Trustpilot, and 4.8/5 stars on TrustLink. Focus on the User rates Goldco 4.9/5 due to its widespread reputation as a one of the leading Gold IRA companies in the industry.
Goldco partners with custodians STRATA Trust and Equity Trust to provide custodial services for your Gold IRA. Goldco itself does not provide the custodian services itself.
The CEO of Goldco is Trevor Gerszt (Founder & CEO), founding the Gold IRA company in 2011, helping investors diversify retirement savings with physical precious metals, focusing on customer satisfaction.
Goldco is headquartered in Calabasas, California, USA, providing its Gold IRA services in Los Angeles and across the country.
Company Address:
24025 Park Sorrento, Suite 210
Calabasas, CA 91302
United States
You can contact Goldco's customer service by phone at (855) 450-1394, by email at info@goldco.com, or through their website’s contact form.
Contact Details:
New Customers
(855) 450-1394
Existing Customers (Customer Support
(855) 472-8494
Office Hours: Monday - Friday: 7 AM - 4 PM (PST)
Email: info@goldco.com | customercare@goldco.com
Goldco does not state any refund or exchange policy to potential customers. Instead you will need to get in contact with Goldco first, to confirm their policies.
Goldco accepts personal checks as a payment method, but does not disclose all available options on their website.
Goldco has a "highest price" buyback guarantee, but it only applies after 3 years with no specific guaranteed buyback rates.