GoldStar Trust Company Reviews & Complaints: Scam or Reputable?

GoldStar Trust Company
Google: 2.4/5
BBB: 1/5 A-
Trustpilot: 4.4/5

GoldStar Trust Company is a self-directed IRA custodian, trustee, and escrow/paying agent located in Canyon, Texas. The company specializes in holding alternative investments in self-directed IRAs, including gold, silver, platinum, palladium, church bonds, crowdfunding, and real estate. They offer unique retirement solutions, allowing investors to diversify their IRA portfolios with alternatives to traditional stocks, bonds, and mutual funds. GoldStar Trust Company has a 2.6/5 rating by Focus on the User.

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Featured Reviews

Top Review

Featured
Mary Z
5 stars
USA

"We have invested with Gold Star using their IRA accounts and ESA Coverdell accounts for our kids college expenses. We held accounts for three children for many years..."

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Top Complaint

Featured
Warren V
1 star
USA

"When I first took my IRA out it was understood that I pay $150 to open my account. $75 annual fee there after. This year the fees doubled to $150 a year. Better think long..."

Read Complaints

What is GoldStar Trust Company?

GoldStar Trust Company, established in 1989, is a leading provider of self-directed IRA custodial, trustee, and escrow services. Based in Canyon, Texas, the company has over three decades of experience in the field, managing assets exceeding $3 billion for over 60,000 customers across the nation. GoldStar Trust enables investors to include a variety of alternative investments in their IRA portfolios, diverging from standard financial instruments like stocks, bonds, and mutual funds. The company's comprehensive expertise and innovation in the industry have earned it a prominent position, particularly in managing accounts involving alternative assets like precious metals, real estate, and other non-traditional investment options.

GoldStar Trust Company Ratings

GoldStar Trust Company Reputation

Focus on the User Review
Focus on the User
2.6/5 stars
548 reviews (Aggregated)
Google Reviews
Google Reviews
2.4/5 stars
59 reviews
BBB Reviews
BBB
1/5 stars A-
N/a reviews
Trustpilot Reviews
Trustpilot
N/a stars
N/a reviews

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GoldStar Trust Company Reviews

Top GoldStar Trust Company Reviews

5 starsFeatured

"We have invested with Gold Star using their IRA accounts and ESA Coverdell accounts for our kids college expenses. We held accounts for three children for many years and changed our address at least 4 times in those years. Other than a few forms being mailed to old addresses, Gold Star Trust did a good job of handling our money. I see many 1 star reviews for high brokerage fees, let me tell you, I have paid much higher fees with companies in the Boston area so I am not sure how valid those complaints are.When the stock market was up and down, our investments have remained steady.Investments can be risky, but Gold Star has done right by us. No complaints here."

Google
Mary Z
USA
5 stars
5 starsFeatured

"By far the best fees I have seen for non-traditional asset IRA custodians. I have real estate partnership assets with them and they charge a flat fee rather than on a percentage of assets. Customer service has been good. I do not understand the other reviews, but maybe hard assets (gold) may be more expensive. As it stands, if the asset qualifies for custodianship by Goldstar, it is not even remotely close versus other custodians in terms of fees."

Google
Dean A
USA
5 stars
5 starsFeatured

"Great company. Took the time to go over all of the paperwork with me personally. Even saved me money by not opening an account with inadequate funds to support the storage and maintenance fees for one of the potential physical gold accounts."

Google
Grant L
USA
5 stars
5 starsFeatured

"Shaun was professional and courteous. At times, I felt, patronizing. However, he guided me through the process and I am comfortable with my purchases."

Trustpilot Review
Terri O
USA
5 stars
GoldStar Trust Company Complaints

Worst GoldStar Trust Company Complaints

1 starFeatured

"When I first took my IRA out it was understood that I pay $150 to open my account. $75 annual fee there after. This year the fees doubled to $150 a year. Better think long and hard before thinking about investing with this company."

Trustpilot Reviews
Warren V
USA
1 star
1 starFeatured

"Do not put your money with Goldstar Trust. They take weeks to give it back when you ask for distribution. By tracking it, we can see the gold has been sold but we have yet to see a check (3 weeks after they got cash for the gold)."

Trustpilot Reviews
Judy N
USA
1 star
1 starFeatured

"Sent a distribution of funds form to liquidate a self directed IRA on November 6, 2023. I was told it may take up to four weeks before my funds are transferred to my bank account. Well it’s been 8 weeks no funds transferred yet. Documents were submitted without errors. Called and was basically told nothing about when my funds would be delivered. Still waiting December 29, 2023. Probably will be the New Year before I see my money. Yeah your company really let’s me take control of my funds."

Google Review
Ann S
USA
1 star
1 starFeatured

"Should be able to give zero stars.Annual fees now at 150. Transferred my money out to a different company and they charged an additional 150 cancellation fee.Criminal like behavior, take what you earn because they can."

Google Review
Brad S
USA
1 star

Is GoldStar Trust Company a Scam?

GoldStar Trust Company is not a scam. It is a reputable company with over three decades of experience and manages assets worth over $3 billion. The company's rating of 2.6/5 by Focus on the User further attests to its legitimacy in the field of self-directed IRA custodianship and alternative asset management.

GoldStar Trust Company Pros and Cons

Pros

  • Flexible Depositing Options: Customers can deposit into their accounts via check, wire transfer, and credit card.
  • Fee Structure: GoldStar Trust does not impose maintenance or inactivity fees and offers free wire transfers.

Cons

  • Annual Fees: The company charges an annual fee of 0.75% or $25, whichever is greater.
  • Limitations on Gold Purchases: Gold purchases are capped at $25,000 at a time, and the management fee for gold-backed IRAs is 1.25%.

GoldStar Trust Company Services and Products

GoldStar Trust Company provides a variety of services and products, including:

  • Self-Directed IRAs: Specializing in alternative investments like precious metals, real estate, and more.
  • Church Bonds: Offering attractive returns while supporting church ministries.
  • Crowdfunding: Equity crowdfunding for private company investments.
  • Precious Metals IRA: Custodial services for gold, silver, platinum, and palladium.
  • Privately Offered Investments: Holding assets such as closely held stocks and LLCs.
  • Real Estate IRAs: Holding real property or shares in LLCs or LPs owning real estate.
  • Additional offerings include Perth Mint Certificates, Charter School Bonds, Church Loan and Extension Funds, Hedge Funds, Secondary Market Annuities, Structured Cash Flows, Mutual Funds, Money Market Funds, Bank Certificates of Deposit, and Secured Promissory Notes.

GoldStar Trust Company FAQ

Is GoldStar Trust Company a reputable company?

Yes, with over 30 years of experience and a vast asset management portfolio, GoldStar Trust Company is considered reputable in the industry.

How long has GoldStar Trust Company been in business?

GoldStar Trust Company was founded in 1989.

How does GoldStar Trust Company work?

GoldStar Trust Company provides custodial services for self-directed IRAs, allowing investors to diversify their portfolios with alternative investments.

Before Investing With GoldStar Trust Company

Consider obtaining . This resource can assist in making informed investment decisions in precious metals, complementing the services offered by GoldStar Trust Company.

GoldStar Trust Company Homepage

Contact GoldStar Trust Company

For customer service inquiries or further information, GoldStar Trust Company's contact details and social media accounts are provided in the following section.

  • Phone: 800-486-6888
  • Address: 1401 4th Ave, Canyon, TX 79015
  • Founded: 1989
  • Alternate Name: GoldstarTrust.com
  • Category: Self-Directed IRA Company
Social Media
GoldStar Trust Company Address

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