Rosland Capital Reviews & Complaints: Good Gold IRA Custodian?

Rosland Capital
Google: N/a
BBB: 4.79/5 A+
Trustpilot: 4.2/5

Rosland Capital, a precious metals broker based in Los Angeles, California, specializes in selling gold, silver, platinum, and palladium in various forms. It assists customers in setting up Gold IRAs and offers direct delivery of precious metals. Established in 2008, Rosland Capital operates in the United States, United Kingdom, Germany, Sweden, and Hong Kong. This company has received an average rating of 4.5/5 from Focus on the User.

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Featured Reviews

Top Review

Featured
Sarah
5 stars
USA

"Heather Ho has been fantastic! My Dad is not doing well and I needed to access and understand his account as his POA. Heather provided help and direction in a very..."

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Top Complaint

Featured
William B
1 star
USA

"The purchase was fine of course, they were getting my money, the sell back has been atrocious bordering on a rip-off scam. Rosland held my monies from the sale for 30 days before sending me a check that their own bank will not release the funds for. My bank has put an 11 day hold..."

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What is Rosland Capital?

Founded in 2008, Rosland Capital is a precious metals broker that operates in multiple regions including the U.S., Asia, and Europe. The company sells gold, silver, platinum, and palladium in bars or coins, catering to both Gold IRAs and nonretirement portfolios. They are known for their specialization in setting up self-directed gold IRA accounts, offering a range of products suitable for diverse investment needs. Rosland Capital is recognized for its role in assisting customers with the complexities of investing in precious metals, positioning itself as a helpful resource in the industry.

Rosland Capital Ratings

Rosland Capital Reputation

Focus on the User Review
Focus on the User
4.5 stars
467 reviews (Aggregated)
Google Reviews
Google Reviews
N/a
N/a
BBB Reviews
BBB
4.79/5 A+
342 reviews
Trustpilot Reviews
Trustpilot
4.2/5 stars
125 reviews

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Rosland Capital Reviews

Top Rosland Capital Reviews

5 starsFeatured

"Heather Ho has been fantastic! My Dad is not doing well and I needed to access and understand his account as his POA. Heather provided help and direction in a very easy to understand and informative manner, always having my Dads best interests in mind. I would recommend her to anyone looking to open an account. She is very knowledgeable and explains things in an easy to understand manner, very responsive and follows through to make sure all your questions and needs are met."

Trustpilot Review
Sarah
USA
5 stars
5 starsFeatured

"I have been working with Heather Ho/Senior Account Representative at Rosland Capital for over 10 years. With every interaction with my purchases and process, she has been "right there" to walk me through what needed to be done. She is a 5 Star."

Trustpilot Review
Ron S
USA
5 stars
5 starsFeatured

"I am 81 years young today. It has always been my lifetime wish to purchase precious metals. I wanted something I could touch. Heather Ho contacted me and on the very first conversation Heather demonstrated her product knowledge in a way that I could easily understand. I told what I wanted so she could explain the pros and cons to me. That she did in plain simple English.She became a person that I will always keep in contact with for many reasons. Five Stars on Earth, Unlimited stars in the Universe ."

Trustpilot Review
BG
USA
5 stars
5 starsFeatured

"John is incredible. His knowledge is extensive. Since he spent decades at the Board of Trade in Chicago, I trust his precious metals knowledge more than anyone when purchasing my gold and had fun picking his brain about the market and where it's going. We live in crazy times and working with John is extremely reassuring."

Trustpilot Review
Lisa S
USA
5 stars
Rosland Capital Complaints

Worst Rosland Capital Complaints

1 starFeatured

"The purchase was fine of course, they were getting my money, the sell back has been atrocious bordering on a rip-off scam. Rosland held my monies from the sale for 30 days before sending me a check that their own bank will not release the funds for. My bank has put an 11 day hold on my deposit, as I explained to the associate, I needed those funds immediately, but then had to wait 30 days from the time they received the coins I sold back, only to get a bum check... what a farse"

Trustpilot Review
William B
USA
1 star
1 starFeatured

"Lost between 250k and 300k in less than a year. Your representative told me the coins I purchased were just valued at melt value. No communication with anyone unless I reach out to them. Very disappointed with Rosland Capital"

Trustpilot Review
Ernest R
USA
1 star
1 starFeatured

"Been trying for 6 weeks to make a purchase. They have had my money for a month and today I was told there will be another delay of a week or two because the shipping department is backed up. NOT A REPUTABLE COMPANY."

Trustpilot Review
Ray B
USA
1 star
1 starFeatured

"Company is selling gold that they do not have in stock. Paid for it but they said there was a delay in shipping because of a sortage. If you do not have it in stock you should not sell it. Do not do business with this company."

Trustpilot Review
Lee S
USA
1 star

Is Rosland Capital a Scam?

Rosland Capital is not a scam. It is a legitimate, reputable company with an A+ rating from the Better Business Bureau and a AAA rating from the Business Consumer Alliance. Its legitimacy is further reinforced by the 4.5/5 rating from Focus on the User. However, it's important to note that while many customers have had positive experiences, some have raised concerns about aggressive sales tactics and difficulties in customer service.

Rosland Capital Pros and Cons

Pros

  • Domestic and International Precious Metals Sales: Rosland Capital offers a wide range of precious metals for both domestic and international markets.
  • Exclusive Gold and Silver Specialty Coins: The company provides exclusive specialty coins in gold and silver, adding variety to investment options.

Cons

  • Website Third-Party Links: Rosland Capital's website contains third-party links to services that are not controlled by the company.
  • Lack of Cost Transparency: The company does not provide clear information about costs on its website.

Rosland Capital Services and Products

Rosland Capital's services and products primarily include precious metals like gold, silver, platinum, and palladium, available in the form of bars or coins. They specialize in setting up Gold IRAs and offer direct delivery of these metals. Their product range caters to both retirement and nonretirement investment portfolios, providing flexibility to customers in their investment choices.

Rosland Capital Fees and Costs

Rosland Capital charges an initial setup fee of $50 for Gold IRAs. Their annual administration fee is $225, though it is unclear whether this includes secure storage. Storage fees are typically paid separately. The company requires a minimum investment of $10,000 to open a Gold IRA. It is advisable to confirm all fees and costs directly with the company before proceeding.

Rosland Capital FAQ

Is Rosland Capital a reputable company?

Yes, Rosland Capital is considered reputable, with an A+ BBB rating and AAA rating from the Business Consumer Alliance.

How long has Rosland Capital been in business?

Rosland Capital was founded in 2008.

Who is the owner of Rosland Capital?

Information about the owner is not readily available.

What types of precious metals does Rosland Capital offer?

Rosland Capital offers gold, silver, platinum, and palladium in bars and coins.

What is the minimum investment for Rosland Capital?

The minimum investment is $10,000.

How do I roll over my IRA or 401(k) to Rosland Capital?

Rosland Capital assists in rolling over existing IRAs or 401(k)s into a Gold IRA.

How does Rosland Capital work?

Rosland Capital works by selling precious metals and assisting in setting up Gold IRAs.

Before Investing With Rosland Capital

Before investing with Rosland Capital, it is advisable to consider obtaining . This guide can help make informed investment decisions in precious metals.

Rosland Capital Homepage

Contact Rosland Capital

  • Phone: 1-866-625-7970
  • Email: services@roslandcapital.com
  • Address: 11766 Wilshire Blvd STE 1200, Los Angeles, CA 90025, United States
  • Founded: 2008
  • Category: Precious Metal IRA Company
Rosland Capital Address

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