Birch Gold Group Reviews, Complaints, Ratings (2025)
| Avg Rating | 4.9/5 |
| Min Investment | $10,000 |
| Fees | $50 account setup; $30 wire transfer; $100 annual storage; $125 annual management |
| Metals | Gold, Silver, Platinum, Palladium |
| Custodian Partners | GoldStar Trust Company, Equity Trust Company |
| Storage | Brink's Global Service, Delaware Depository (DDSC), Texas Precious Metals Depository, International Depository Services (IDS), Texas Bullion Depository |
| Storage Type | Segregated or commingled (non-segregated) |
| Buyback Program | Yes |
| Promotions | Up to $10,000 in free precious metals |
Birch Gold Group review of 2025, rated 4.9/5 stars on average, Focus on the User details this Gold IRA company's pros/cons, how their service works, fees & promos, storage options, top customer reviews/complaints, and more.
Should You Choose Birch Gold Group?
Pros
- Transparent Fees: Birch showcases a clear fee list online so you can easily start comparing options.
- Low Investment Minimum: The low minimum of 10k is on the low end compared to some other companies.
- Diverse Storage Options: Multiple depository options allowing for storage across the United States.
Cons
- Unclear Promotion: The promotional offered is qualification-based and details are not clear.
- No Refund Other Than Counterfeits: Features a limited refund policy for only limited counterfeit-coin circumstances per risk disclosure.
- Smaller Review Count: Considering Birch was founded in 2003, they have less than 600 total reviews across platforms.
Who Is It Best For?
Birch Gold Group is best for transparency-seeking investors given their clear Gold IRA fees and diverse options of custodians and depositories such as Equity Trust and Brinks.
What is Birch Gold Group?
Birch Gold Group is a Gold IRA company located in Des Moines, Iowa, helping clients open Precious Metal IRAs since 2003. They focus on customer education, providing a detailed and clear investment process when opening a self-directed IRA. Birch works with all allowed retirement accounts such as 401(k)s, focusing on a transparent Gold IRA service to expand your investment portfolio.
Birch Gold Group Gold IRA
Birch Gold Group's Gold IRA, Focus on the User details account fees, storage options, minimum investment requirements, sold metal products, and current promotions.
Fees
Birch Gold Group's fees for a Gold IRA includes $50 account setup, $30 wire transfer, $100 annual storage, and $125 annual management.
One-Time Fees
- Account setup: $50
- Wire transfer: $30
Recurring Annual Fees
- Annual storage: $100
- Annual management fees: $125
Storage
Birch Gold provides segregated and commingled (non-segregated) vaulting at IRS-approved facilities to store Gold IRAs.
Partnered Depositories
Birch Gold Group's Gold IRA storage options for clients include Brink's Global Service, Delaware Depository, Texas Precious Metals Depository, International Depository Services, and Texas Bullion Depository.
Minimum Investment
The minimum required to open a Gold IRA with Birch Gold Group is $10,000. This minimum is on the lower side compared to some Gold IRA companies.
Eligible Metals & Products
Birch Gold has an assortment of precious metal products with different styles and sizes, from coins to bars in gold, silver, platinum, and palladium. Below are some of their featured metal products:
- American Eagle Gold Proof Coin
- American Gold Eagle Bullion Coins
- Britannia Gold Coins
- 100 gram Silver Valcambi CombiBar
- American Silver Eagle Coins
- Gold American Buffalo Coins
- Gold and silver bars
It's important to mention Birch has products that are not IRA-eligible in their catalog. Make sure to confirm with one of their precious metal specialists which precious metal products are IRA-eligible when deciding what to include in your IRA.
Promotions
Birch Gold Group does run a promo offering $10,000 in precious metals for free, with conditions to qualify depending on your purchase amount. The specifics are not stated online, requiring you to call to confirm qualification.
Birch Gold Group Reputation & Ratings
Birch Gold Group Reviews
New reviews from real customers of Birch Gold Group highlight a positive customer experience with their knowledgeable, patient staff that made the process easy when opening a Gold IRA.
FeaturedI went to Birch Gold because of their reputation, but not really understanding how everything works. The staff and my representative were so patient, and knowledgeable they put me at ease. Every question was answered with amazing knowledge, helpfulness and respect. And they allowed me the time to process all of the information and make the best decision for me. I will use Birch Gold again for any future purchases. Wonderful establishment!!!
Jill E · USA · FeaturedBirch Gold lives up to being one of the top ranked precious metals companies! Everyone that I came into contact with was polite, professional, extremely knowledgeable, patient, and wonderful to deal with. Nothing was overlooked and I was fully informed at every step of the process. Everything was perfect, right down to my shipment. My package was packed better than any shipment that I have ever seen in my 40 years of shipping and receiving of products. Great job, guys!
Ray Z · USA · FeaturedI converted my traditional IRA to a Precious Metal IRA in June 2025. Birch Gold made the process very easier. Jed, Richard, Tracie, and Cassie were all very helpful. They answered all of my questions and assisted me every step of the way. If you're considering diversifying and adding precious metals to your portfolio, I highly recommend giving Birch Gold a call.
Jen · USA · FeaturedWorked with Steve Mann to rollover my IRA into gold and silver. From start to finish, he handled everything professionally without any hitches. In fact that goes for the whole team over there. Susan in the IRA department was excellent as well. I would definitely encourage others to check out Birch Gold Group if they are thinking of a Gold IRA rollover.
Henry H · USA · FeaturedGiven how many companies out there don't follow through on some of the simplest of promises, it was so refreshing to work with Birch Gold, who not only lived up to the expectations, they went far beyond!!!! Stu and Sam were so great and friendly. Every time we spoke on the phone, it was a complete joy. The coins that I ordered came quickly, there were zero issues.
Jason N · USA · FeaturedThis is the biggest investment of my life and I would not trust anyone else. Everyone was very professional and well educated. I received kind and patient support in making my decisions. The whole process was a pleasant and reassuring experience. I highly recommend them to everyone I know.
Edward L · USA · FeaturedOur experience with Birch Gold was great. Everything was explained well. All questions were answered quickly. Each person we worked with was very professional, patient and friendly.
Gail K · USA · Birch Gold Group Complaints
The negative reviews we found for Birch were for the most part resolved, with others complaining about sales tactics or investment performance.
FeaturedBirch Gold is a bait & switch organization I was smoke & mirrored till I signed 200k Ira I got 135k in metals I was absolutely crushed but didn’t know what to do? I’d NEVER recommend birch gold
Ron · USA · FeaturedMy investment advisor had me buy a Florin .25 oz in gold and silver instead of having me buy U.S. Eagle or Buffalo 1 oz. The Australian Florin has lost 50% of its value in less than 6 months yet gold and silver remain strong in general. He assured me it was a safe and not volatile but that was not the case. Yes, invest at your own risk but I would have bought what I know but was advised otherwise and it cost me. Dont buy foreign gold or silver.
Jenn L · USA · Lawsuits & Regulatory Actions
Birch Gold Group has no record of past lawsuits involving customer Gold IRA services as of October 2025.
Is Birch Gold Group Legit?
Birch Gold Group is legitimate and not a scam, with an A+ BBB rating, accredited since 2013 with all complaints resolved, AAA in BCA, and hundreds of positive reviews. They've worked with over 38,000 Gold IRA customers since 2011, with many success storie leading to high customer satisfaction. Birch is endorsed by celebrities including Ben Shapiro and Ron Paul.
How to Open a Gold IRA With Birch Gold Group
Opening a Gold IRA with Birch Gold Group begins once you submit their form for a Gold IRA info kit, then a Gold IRA specialist will get in contact with you. Before you start the process of a Gold IRA, make sure to read , explaining how you can open a fee-free account.
FAQ
Birch Gold is a reputable Gold IRA company with a long history of positive reviews and high ratings from top platforms. They hold 4.63/5 stars on Better Business Bureau, 5/5 stars on Business Consumer Alliance, 4.7/5 stars on Trustpilot, and 4.9/5 stars on TrustLink. Focus on the User rates Birch Gold Group 4.9/5 due to its long standing reputation in the Gold IRA industry.
Birch Gold Group partners with custodians GoldStar Trust Company and Equity Trust Company. Birch does not provide its own custodial services for Gold IRAs.
Laith Alsarraf is Birch Gold Group’s founder & CEO, leading an education-driven precious metals IRA company.
Birch Gold Group is located in Des Moines, Iowa, USA, where it provides Gold IRA services nationwide.
Company Address:
309 Court Avenue, Suite 809
Des Moines, IA 50309
United States
You can contact Birch Gold Group by phone at (877) 749-7738 or (800) 355-2116, by email at info@birchgold.com, or through their website’s contact form to reach customer service.
Contact Details:
Phone: (877) 749-7738 | (800) 355-2116
Office Hours: Monday - Friday: 8 AM - 7:30 PM (CST)
Email: info@birchgold.com
Birch Gold Group has no refunds except as to counterfeit coins, with additional conditions.
Birch Gold accepted payment methods includes wire transfer or check when funding a Gold IRA.
Birch Gold Group's buyback policy states the "Right of first refusal" as Birch requests the chance to buy back what you purchased from them with fair and transparent pricing. Birch does not have guaranteed buyback.