American Hartford Gold Reviews, Complaints, Ratings (2026)
| Avg Rating | 4.9/5 |
| Min Investment | $10,000 |
| Fees | Annual $75 (≤$100k) / $125 (> $100k); storage ~$100/year (varies by depository) |
| Metals | Gold, Silver, Platinum, Palladium |
| Custodian Partners | Strata Trust Company |
| Storage | Brink's Global Services, Delaware Depository |
| Storage Type | Segregated or commingled (non-segregated) |
| Buyback Program | Yes |
| Promotions | Up to $15,000 in free silver |
American Hartford Gold review of 2026, rated 4.9/5 stars on average, Focus on the User details this Gold IRA company's pros/cons, how their service works, fees & promos, storage options, top customer reviews/complaints, and more.
Should You Choose American Hartford Gold?
Pros
- Low Minimum Required: The required investment of $10k to open an account with AHG is competitive, with some companies being higher.
- Sells All Metal Types: All precious metals including gold, silver, platinum, and palladium are sold for inclusion in a Gold IRA.
- 3-Step Process Buyback Program: Selling metals back is seamless for account holders with a three step process.
Cons
- Limited Options: Partners with custodians and depositories is limited for new Gold IRAs.
- Weak Promotional: The promotion of $15k in free silver is applicable only to certain investments and isn't 100% clear.
- No Clear Fees: Some costs are listed, but are not all clearly organized for comparison with other providers.
Who Is It Best For?
American Hartford Gold is best for smaller or first-time IRA investors with their $10,000 minimum and client-friendly buyback program with no extra liquidation fees. The addition of well-known depositories such as Brink’s LA/SLC or Delaware Depository makes it a friendly choice for more novice investors.
What is American Hartford Gold?
American Hartford Gold (AHG) is a Gold IRA company headquartered in Los Angeles, California, founded by CEO Sanford Mann in 2013. AHG offers Gold & Silver IRAs with a low minimum and popular custodian and depository options with over 3 billion in precious metals delivered. Offers transparent pricing and 45-minute live webinars for new investors to learn about IRA rollovers and more.
American Hartford Gold Gold IRA
American Hartford Gold's Gold IRA, Focus on the User details available account fees, storage options, minimum investment requirements, sold metal products, and current promotions.
Fees
American Hartford Gold's costs to open a Gold IRA includes an annual fee of $75 at or under $100k and $125 over $100k, and a flat annual storage fee of $100 in most cases. AHG features some of the lowest annual totals for Precious Metal IRAs.
One-Time Fees
- Initial annual fee: $75-125
Recurring Annual Fees
- Annual fee: $75-$125
- Annual storage fee: $100~
Storage
American Hartford Gold offers segregated and commingled (non-segregated) storage options for Gold IRA investors; insurance and locations are set by the depository.
Partnered Depositories
American Hartford Gold works with Gold IRA depositories including Brink's Global Services and Delaware Depository (DDSC) to store the gold you invest in your Gold IRA.
Minimum Investment
American Hartford Gold's minimum investment to open a Gold IRA is $10,000. This lower required minimum is not as high compared to some Gold IRA companies.
Eligible Metals & Products
American Hartford Gold sells gold silver, platinum, and palladium IRA-approved coins and bars for inclusion in their Gold IRA accounts, offering a variety of investment options. Some examples of products they have available include:
- American Eagle 1 oz Gold Coin
- Boston Tea Party 1 oz Gold Coin
- Sunshine Minting 1 oz Gold Bar
- American Buffalo 1 oz Gold Coin
- Queen Elizabeth and Lion 2 oz Silver Coin
Note: Not all products AHG features are IRA-approved. Make sure to confirm a product's eligibility before committing any investment.
Promotions
AHG offers a promotion of up to $15,000 in free silver when you open an account, as long as you qualify. Details on this promo are thin, so make sure to inquire about it before starting the Gold IRA account process. They also have a storagae fee waiver of 1 to 3 years for qualifying deposits.
American Hartford Gold Reputation & Ratings
American Hartford Gold Reviews
Top reviews from real customers of American Hartford Gold highlight the company has a helpful team that explained expectations and how to navigate the process.
FeaturedI enjoyed learning to buy gold and silver from AMERICAN HARTFORD GOLD. Olivier and Dani were, very helpful. I plan to keep my gold and silver in a safe. I will stay in touch with Olivier and I plan to make more gold and silver purchases in the future from him.
Manuel Gameros · USA · FeaturedFrom my first phone call I knew what to expect in terms of service level. It still exceeded my expectations. Ben Lee explained the different products available and the intricacies of each. He was a great help in making my decision on what to buy and how much to spend.
John S. · USA · FeaturedGreat experience for a first time gold and silver purchase. From the not knowing of how the industry works, to being able to navigate with a good understanding the team at American Hartford Gold was excellent. I Will definitely recommend American Hartford Gold to anyone in the future.
Christopher L · USA · FeaturedThe team at American Hartford Gold Group, was very knowledgeable, and the customer service was next level. they educated me and helped me make the best decision for me and my family. hands down best company I have dealt with.
Chris M · USA · FeaturedA great experience.Hartford Gold was great to me. They explained everything and every step to me, and answered all my questions.Their communication was top notch, and I was always able to get in touch with Kevin and Connor quickly and at any time.I’m glad I chose Hartford Gold for my precious metal investments.
Woody S · USA · FeaturedGreat experience here at American Hartford Gold. The people I spoke with made everything very easy and enjoyable. I will highly recommend A.H.G for anybody looking to invest in precious metals.
FeaturedChristiam was very helpful and explained each question completely. It would be very helpful if American Hartford would except a debit card since I am disabled and live by myself. I will continue to do business in the future when I make additional purchases. Thanks
Jim · USA · American Hartford Gold Complaints
Negative reviews of American Hartford Gold complained about the lack of updates on accounts during holding the Gold IRA investment.
FeaturedNever Updated ME On My Portfolio In Years I was With Them. And didn't disclose to me that i was going to lose 25 plus percent of my value just transitioning over with them. Hartfords employees are nice and they seem credible before they get your money,, then switch up when they have you. Hard to REACH!!! Quite a different experience than company i currently am with and love.
Todd G · USA · FeaturedI rolled over my IRA and was told silver was the best way to go. My investment was nearly $50,000.00 and that was back in June, 2023. I looked at my statement and it says I have $25,000 currently. What happened to the other half of my $$$$? The price of silver has not chaged very much. I think I have been scammed out of half of my investment and want the full value returned to me ASAP.
Kenneth K · USA · Lawsuits & Regulatory Actions
American Hartford Gold has faced isolated private suits, including one arbitration case and a TCPA filing, but no confirmed findings of wrongdoing.
Is American Hartford Gold Legit?
American Hartford Gold is legitimate and not a scam, BBB-accredited since 2016 with an A+ rating, AAA rating in BCA, and over two thousand customer reviews. They did have 84 complaints over the past few years, but 100% of them were resolved, showing they will work with their clients to resolve issues.
AHG is featured on platforms such as Forbes, Fox Business, Bill O'Reilly, Bloomberg, Newsmax, and The Babylon Bee; and has been endorsed by Bill O'Reilly, Piers Morgan, Rick Harrison, Liz Wheeler, and Trish Regan.
How to Open a Gold IRA With American Hartford Gold
To open a Gold IRA with American Hartford Gold, first you will need to request their guide, after which their Gold IRA team will reach out to you to start the process. Before you do, make sure to at Focus on the User, detailing how to open a fee-free account.
FAQ
American Hartford Gold is a reputable Gold IRA company with its thousands of client reviews and positive ratings across review platforms. They hold 4.81/5 stars on BBB, 5/5 stars on BCA, and 4.7/5 stars on Trustpilot. Focus on the User rates American Hartford Gold 4.9/5 as a trustworthy Gold IRA company due to its high standing reputation.
American Hartford Gold partners with custodian Strata Trust Company, a reputable company than handles all custodian services of the Gold IRA. AHG does not provide custodian services itself, instead working with Strata.
Sanford Mann is the founder & CEO of American Hartford Gold, earning multiple appearances on the Inc. 5000 list.
American Hartford Gold's headquarters is located in Los Angeles, California, USA, serving the entire country with Gold IRAs.
Company Address:
11755 Wilshire Blvd, 11th Floor
Los Angeles, CA 90025
United States
You can contact American Hartford Gold by phone at (800) 462-0071, by email at info@hgoldgroup.com, or through their website’s contact form.
Contact Details:
Phone: (800) 462-0071
Office Hours: Monday - Friday: 6 AM - 5 PM | Saturday: 6 AM - 4 PM (PST)
Email: info@hgoldgroup.com
American Hartford Gold's refund policy states all sales are final and metals cannot be exchanged or returned for a refund. AHG does have a "price protection" guarantee, so if in 7 days the price reduces, they will re-price the precious metals you purchased.
AHG accepted payment methods include by certified bank check or bank wire transfer.
American Hartford Gold's buyback policy states no additional fees with a simple 3-step process. However the buyback commitment does not guarantee the repurchase of metals.