American Bullion Reviews, Complaints, Ratings (2025)
| Avg Rating | 4.9/5 |
| Min Investment | $10,000 |
| Fees | $25 set-up fee; $160 annual account fee (varies at $100,000+ investment); others not listed |
| Metals | Gold, Silver, Platinum, Palladium |
| Custodian Partners | STRATA Trust Company (STRATA) |
| Storage | Delaware Depository (DDSC) |
| Storage Type | Segregated or commingled (non-segregated) |
| Buyback Program | Yes |
| Promotions | No fees for first year of Gold IRA at $50,000 investment (approx. $350 savings) |
American Bullion review of 2025, rated 4.9/5 stars on average, Focus on the User details this Gold IRA company's pros/cons, how their service works, fees & promos, storage options, top customer reviews/complaints, and more.
Should You Choose American Bullion?
Pros
- Fee-Free Gold IRA for 1 Year: Qualifying accounts ($50,000+) can enjoy $350 in savings when opening a Gold IRA.
- Sells All Four Precious Metals: Gold, silver, platinum, and palladium products are available for your IRA.
- Low Minimum Investment Required: At $10,000, this minimum investment is on the low end compared to some other companies.
Cons
- No Guaranteed Buyback: Repurchase of IRA metals is not guaranteed if deciding no selling the metals back.
- Fees are Unclear: There is limited public information on their fee schedule for new accounts.
- Limited Depository & Custodian Options: For those wanting more choice and control with their Gold IRA, only one depository and custodian are available.
Who Is It Best For?
American Bullion is best for retiree investors looking to test the waters of a Gold IRA with a first-year fee waiver on storage and custodian costs. It's just important to note there is a non-guaranteed buyback policy.
What is American Bullion?
American Bullion is a Gold IRA company in Los Angeles, co-founded in 2009 that specializes in Gold IRA rollovers and transfers. They are an authorized U.S. Mint and Royal Canadian Mint dealer providing IRS-approved bullion for self-directed IRAs and helping arrange storage. Features hands-on trained Gold IRA processors that are in-house, to maximize customer experience. American Bullion is known to have helped popularize "Gold IRA" and owns 1-800-GOLD-IRA.
American Bullion Gold IRA
American Bullions's Gold IRA, Focus on the User lists account fees, storage options, minimum investment requirements, sold metal products, and current promotions.
Fees
American Bullion has a $25 set-up fee and a $160 annual account fee which varies at $100,000+ investments. They are not clear on all possible costs when opening a Gold IRA with them. American Bullion's typical spread for IRAs is 7%, but can vary based on the types of investments included.
One-Time Fees
- Set-up fee: $25
Recurring Annual Fees
- Annual fee: $160
Storage
American Bullion offers segregated and non-segregated (commingled) storage options for Gold IRAs.
Partnered Depositories
American Bullion exclusively stores client Gold IRAs with Delaware Depository (DDSC) in Wilmington, DE. DDSC ranks as one of the most reputable IRS-approved depository options.
Minimum Investment
American Bullion's minimum investment required to open a Gold IRA is $10,000, similar to many other Gold IRA companies.
Eligible Metals & Products
American Bullion has 8 bullion products listed on their website that they primarily offer for new Gold IRAs:
- American Eagle coins
- Canadian Maple Leaf coins
- American Gold Buffalo coins
- Proof American Eagle coins
- Credit Suisse Gold bars
- UBS bars
- PAMP Suisse bars
- Austrian Philharmonic coins
To note, this is not their entire precious metals bullion list, American Bullion states to contact one of their gold specialists to see the full list of IRA permissible coins and bars.
Promotions
American Bullion features a no-fees IRA for investments over $50,000. They state this equates to $350 in savings on your Gold IRA investment.
American Bullion Reputation & Ratings
American Bullion Reviews
New reviews from real customers of American Bullion highlight a very personal service, with the CEO reaching out to discuss portfolios, and a reliable customer support team.
FeaturedNot many CEOs would reach out to you personally to review your portfolio. Orkan Ozkan contacted me yesterday informing me of possible growth strategies. Within 24 hours, the plan was executed to ensure continued growth of my Gold / Silver IRA.
rayb198 · USA · FeaturedNevtan, John, and Jessica were all very helpful in getting my Gold IRA set up. Nevtan and John worked tirelessly to make sure that the rollover process was as painless as possible. They both displayed a great personal touch, and showed that they really cared about giving the best quality service. At first I did not fully understand how the whole process worked, and was uneasy about it all, but I quickly learned that myself, and my IRA, is in great hands. They really took the time to explain to me exactly how a Gold IRA works, and eased my mind about all the questions I had. Overall it was a smooth, easy process, and know my IRA is in good care.
Ryan White · USA · FeaturedI converted a previous 401(k) into a traditional IRA after changing employers. I then transferred about 10% from the IRA into a precious metals IRA. Tim was my contact. He offered great advice and was in constant contact throughout the process. No regrets with this event and I recommend American Bullion for your gold or silver or other metal needs.
Andrew Kirchoff · USA · FeaturedAmerican Bullion professionals are very knowledgeable and friendly. I converted my cash 401K account from my former employer to precious metals with them, and I highly recommend diversification. My rollover process was smooth and fast, and the American Bullion experts successfully executed the process for me.
Edward R · USA · FeaturedEveryone that has helped me at American Bullion has been very knowledgeable and patient in explaining my needs. Esther Alarcon has been the exception. She has gone above and beyond with my transactions. Her compassion, patience, and expertise have helped so much in getting through things that I didn't completely understand at first. She's exceptional and I'm very fortunate to be able to work with her.
Debbie W · USA · FeaturedI have had my SDIRA at American Bullion since 2012 and feel very comfortable with this company. Jordon French is my specialist and always keeps an eye on his accounts. In this market it is comforting to know they don't just take your money and let you worry about it. I would recommend American Bullion and Jordon French without reservation. Excellent customer service!
Susan B · USA · FeaturedMr. Phil Owens is nice and patien with me, very professional and knowledgeable to roll overs 401K into gold. I roll over my 401K into gold. The process is smooth and very fast. I am glad I got it done. I recommend American Bullion if you are thinking about to own actual gold in your IRA. Honest and excellent services.
Chihung L · USA · American Bullion Complaints
There are no negative reviews on major platforms in 2025 for American Bullion, with some dated.
FeaturedI was mislead greatly by one of the consultants, and I had trusted him. I lost a lot of money and was told something regarding the worth of the American Eagle Proofs, that was later disclaimed by another consultant who basically told me I was mistaken. I wasn't. I admit I may not understand the market completely, but I know I was mislead; I know what I was told by that person at American Bullion (now on leave of absence). I just had to cut my losses. I hope that those who spoke to me so casually about my hard-earned life savings suffer like I have so that they won't mislead anyone else, and may learn some compassion.
Lois G · USA · Lawsuits & Regulatory Actions
There are no public records of lawsuits involving American Bullion as of October 2025.
Is American Bullion Legit?
American Bullion is legit and not a scam, backed by a BBB A+ rating since March 2011 with 0 complaints, AAA BCA rating, and many high rated reviews across platforms.
How to Open a Gold IRA With American Bullion
You can open a Gold IRA with American Bullion by requesting their free Gold IRA guide to then schedule a call with their support. Focus on the User also provides. Before that, learn about how to open a fee-free Gold IRA in .
FAQ
American Bullion is a reputable Gold IRA company with hundreds of reviews across platforms, ranking it one of the best Gold IRA companies to consider investing with. They hold 4.5/5 stars on Better Business Bureau, 5/5 stars on BCA, 4.9/5 stars on Trustpilot, and 5/5 stars on TrustLink.
American Bullion partners with custodian STRATA Trust Company, and does not provide its own custodian services for Gold IRAs.
Orkan Ozkan is CEO and co-founded American Bullion in 2009 with Nevtan Akcora, helping popularize "Gold IRA" rollovers.
American Bullion is headquartered in Los Angeles, California, USA, serving Gold IRAs nationwide. American Bullion's location is listed below:
Company Address:
12301 Wilshire Blvd, Suite 305
Los Angeles, CA 90025
United States
You can contact American Bullion by phone at (800) 465-3472, by email at info@americanbullion.com, or through their site's contact form.
Contact Details:
Phone: (800) 465-3472
Office Hours: Monday - Friday: 7:30 AM - 4:30 PM (PST)
Email: info@americanbullion.com
American Bullion’s refund agreement states all sales are final, with a limited refund/exchange policy noted. You may cancel an order if you reject the proposed price before the metals are purchased.
American Bullion's accepted payment methods include wire transfers, personal checks, and cashier’s checks.
American Bullion does have a buyback policy and will buy back your metals, however the company states repurchase is not guaranteed.