The Entrust Group Reviews & Complaints: Scam or Reputable?

The Entrust Group
Google: N/a
BBB: 3.75/5 A+
Trustpilot: 2.8/5

The Entrust Group, a self-directed IRA company, is based in Oakland, California. The company specializes in providing account administration services for self-directed retirement and tax-advantaged plans. Known for assisting clients in purchasing alternative investments with their retirement funds, The Entrust Group is recognized for its expertise in administering the buying and selling of such assets. They have an average rating of 3.3/5 by Focus on the User.

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Featured Reviews

Top Review

Featured
Tim L
5 stars
USA

"My wife and I were very concerned about what we were seeing in our financial world so we decided to rollover one of our IRAs to The Entrust Group. We were impressed..."

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Top Complaint

Featured
Tacosintx
1 star
USA

"I had a terrible experience with this company. They were so slow to respond, and to make the transfer out to another IRA. They charged high fees (I think $150) just to close the..."

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What is The Entrust Group?

Founded on May 1, 1981, by Hubert Bromma, The Entrust Group has been an active player in the financial industry for over four decades. Operating as a for-profit entity, the company's core focus is on providing account administration services for self-directed retirement and tax-advantaged plans. With more than $4 billion in assets under administration and servicing around 45,000 clients nationwide, The Entrust Group has established itself as a key figure in empowering investors. Their services enable investors to access a range of alternative investments, typically not available through traditional retirement accounts.

The company's significant experience in the industry is demonstrated by its sustained operations over the years. This extensive history underpins its reputation as a reliable and knowledgeable firm in the field of self-directed IRAs and related financial services. Its offerings cater to a diverse client base, providing them with the tools and support needed to navigate the complexities of retirement planning and investment.

The Entrust Group Ratings

The Entrust Group Reputation

Focus on the User Review
Focus on the User
3.3/5 stars
20 reviews (Aggregated)
Google Reviews
Google Reviews
N/a stars
N/a reviews
BBB Reviews
BBB
3.75/5 stars A+
16 reviews
Trustpilot Reviews
Trustpilot
2.8/5 stars
4 reviews

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The Entrust Group Reviews

Top The Entrust Group Reviews

5 starsFeatured

"My wife and I were very concerned about what we were seeing in our financial world so we decided to rollover one of our IRAs to The Entrust Group. We were impressed by the level of investment options they have and thankful that we could have traditional, along with physical, tangible assets in our retirement account."

BBB Review
Tim L
USA
5 stars
5 starsFeatured

"They are very easy to work with, reasonable with their fees, and very helpful when I have questions. I feel my investments are safe with them. And not to forget, I do like that they dont transfer your call to some call center on the other side of them world."

BBB Review
Linda P
USA
5 stars
5 starsFeatured

"So easy to work with! Every time I call and need help with my accounts, I speak with someone here in the US and is very helpful. Thanks Entrust!"

BBB Review
Arlin W
USA
5 stars
5 starsFeatured

"Very happy with the overall process. The hold time is longer than expected but this should be expected because with everything going on right now I'm sure a lot of people trying to get their accounts rolled over."

BBB Review
Thomas W
USA
5 stars
The Entrust Group Complaints

Worst The Entrust Group Complaints

1 starFeatured

"I had a terrible experience with this company. They were so slow to respond, and to make the transfer out to another IRA. They charged high fees (I think $150) just to close the account, in addition to high fees for transfers in and out. I do not recommend this company in any way."

Trustpilot Reviews
Tacosintx
USA
1 star
1 starFeatured

"In working with their precious metals group to perform a RMD, it is like a labyrinth of obstacles."

Trustpilot Reviews
Gregory A
USA
1 star
1 starFeatured

"This is not a good company. Poor customer service and surprise charged me $250 to transfer my IRA out."

Trustpilot Reviews
Daddeo
USA
1 star
1 starFeatured

"I have been with this group for 8 years. Their performance is inconsistent, and I have to remind them of payments and re-do contribution requests often. I am looking forward to getting out of it entirely next year, it just isn't worth the expense now, or I would have done it already."

BBB Review
Pam F
USA
1 star

Is The Entrust Group a Scam?

The Entrust Group is not a scam. It is a legitimate company with over four decades of experience in providing self-directed IRA and tax-advantaged plan services. The company's longevity and the scale of operations, managing about $4 billion in assets, affirm its legitimacy. Its rating of 3.3/5 by Focus on the User further supports its credibility.

The Entrust Group Pros and Cons

Pros

  • Expertise in Alternative Investments: Their focus on alternative investments gives clients access to a broader range of investment options.
  • Longstanding Industry Presence: Over 40 years of experience in the field adds credibility and depth to their services.

Cons

  • Limited Ratings Available: The company has a relatively moderate rating of 3.3/5 on Focus on the User.
  • Potential for Niche Focus: Specialization in self-directed IRAs might not cater to all types of investors.

The Entrust Group Services and Products

The Entrust Group offers a variety of services primarily centered around self-directed IRAs and tax-advantaged retirement plans. Their product suite includes:

  • Self-Directed IRAs: Enabling investment in non-traditional assets like real estate and precious metals.
  • Tax-Advantaged Retirement Plans: Offering plans that provide tax benefits to the investors.

The Entrust Group FAQ

Is The Entrust Group a reputable company?

Yes, with over 40 years in business, managing significant assets, The Entrust Group is considered reputable in the industry.

How long has The Entrust Group been in business?

The Entrust Group was founded in 1981, marking over four decades in the financial services sector.

Who is the owner of The Entrust Group?

The Entrust Group was founded by Hubert Bromma.

How does The Entrust Group work?

The Entrust Group provides account administration services for self-directed IRAs, assisting clients in purchasing alternative investments and managing their retirement funds.

Before Investing With The Entrust Group

It is advisable to consider obtaining the . This guide can help make informed investment decisions in precious metals.

The Entrust Group Homepage

Contact The Entrust Group

  • Phone: 800-392-9653
  • Email: TEG@theentrustgroup.com
  • Address: 555 12th Street, Suite 900, Oakland, CA 94607
  • Founded: 1981
  • Alternate Name: TheEntrustGroup.com
  • Category: Self-Directed IRA Company
The Entrust Group Address

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