Texas Bullion Exchange Reviews & Complaints: Scam or Reputable?

Texas Bullion Exchange
Google: 4.1/5
BBB: 3/5 A+
Trustpilot: N/a

Texas Bullion Exchange is a precious metals dealer based in Beaumont, Texas. This company specializes in gold and silver coins and bullion, backed by years of experience in the field. Texas Bullion Exchange is a member of several notable industry associations and is BBB Accredited. They have an average rating of 3.6/5 by Focus on the User.

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Featured Reviews

Top Review

Featured
Christy K
5 stars
USA

"I was a first time coin buyer and was a bit leery at firstbeing that it's my first big investment but wanted something to pass down to my kids and grandkids. Cody..."

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Top Complaint

Featured
David G
1 star
USA

"I went to have some coins appraised and to find out what they are worth. I inherited a lot of gold coins from my father and have no idea what they’re worth. I was ushered into..."

Read Complaints

What is Texas Bullion Exchange?

Texas Bullion Exchange, Inc., founded by Edward Hein, is a trusted dealer in the precious metals market in the United States. Edward Hein's fascination with coin collecting since childhood has shaped the company's foundation and growth. Texas Bullion Exchange offers a comprehensive range of products, including gold, silver, platinum, and palladium coins and bullion. They are known for their 2024 Releases, Signature Series, and themed and novelty collections, among other offerings. The company is recognized for its involvement with the Industry Council for Tangible Assets (ICTA), Numismatic Guarantee Corporation (NGC), Professional Coin Grading Service (PCGS), and American Numismatic Association (ANA). They also offer services related to Individual Retirement Accounts (IRAs) and precious metal investment strategies.

The company's product portfolio includes popular items like American Gold Eagles, American Silver Eagles, high relief U.S. gold coins, gold bars & rounds, and world gold and silver coins. They also offer platinum and palladium products, such as American Platinum Eagle and American Palladium Eagle, along with other platinum and palladium bullion. Additionally, Texas Bullion Exchange provides a range of themed and novelty items, including CIT Mint Collection, NZ Mint Collection, and NGC Certified Themed/Novelty Coins.

Texas Bullion Exchange Ratings

Texas Bullion Exchange Reputation

Focus on the User Review
Focus on the User
3.6/5 stars
53 reviews (Aggregated)
Google Reviews
Google Reviews
4.1/5 stars
52 reviews
BBB Reviews
BBB
3/5 stars A+
1 review
Trustpilot Reviews
Trustpilot
N/a stars
N/a reviews

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Texas Bullion Exchange Reviews

Top Texas Bullion Exchange Reviews

5 starsFeatured

"I was a first time coin buyer and was a bit leery at firstbeing that it's my first big investment but wanted something to pass down to my kids and grandkids. Cody Sullivan walked me through and patiently explained the process and benefits of investing in gold and silver and helped me with my very first investment and I'm so happy he did. He was very knowledgeable, was patient with me and took the time to answer all of my questions which was a lot! He was a delight and a pleasure to talk with.Thank you Mr. Sullivan for your patience and helping me with more future investments with Texas Bullion Exchange Inc."

Google
Christy K
USA
5 stars
5 starsFeatured

"I called wanting to purchase some gold and silver and they helped me out finding the best deal they had and what they could do to help me get what I wanted. Would 100% go back to them."

Google
Sam E
USA
5 stars
5 starsFeatured

"There’s a unique blend of trade brewing in Beaumont, Tx and it goes by the name of Texas Bullion Exchange.There is a plethora of financial growth options to explore within this company. I have had the pleasure of being assisted by Mr. Cody Sullivan on several occasions, and he has tediously helped to expand my IRA portfolio along with helping me grow my dollar with a lovely collection of precious metals.Precious metals are a top tier way to protect your wealth, for gold does not lose its value! I implore each of you to reach out and protect your investments today!"

Google
Matthew F
USA
5 stars
5 starsFeatured

"We went on the chat line and Joe Chitwoodanswer our chat and that was the best day of our life to meet this wonderful and most knowable and helpful personto make our first purchase with TX Bullion Exchange .He lead us in the right directionto where we needed to be in this time ofour life . Thank you Joe Chitwoodyou made us feel like old time friends in our talks and that means everything to us."

Google
Janice O
USA
5 stars
Texas Bullion Exchange Complaints

Worst Texas Bullion Exchange Complaints

1 starFeatured

"I went to have some coins appraised and to find out what they are worth. I inherited a lot of gold coins from my father and have no idea what they’re worth. I was ushered into an office and told someone would be with me shortly. 45 minutes later no one had said anything to me, so I took my coins and left. I was very disappointed with the nonexistent service I received there. Sadly enough I was prepared to pay them for their services."

Google
David G
USA
1 star
1 starFeatured

"Rude! Asked them to stop calling and was told they would call back anyway. Called me back in 1 minute mocking me. If I wanted to buy something, I would not buy from a telemarketer that calls incessantly! Probably scam artists anyway. Negative 5 stars"

Google
Jon T
USA
1 star
1 starFeatured

"Placed order on 10/20/18....took my money...no product and no response from company as to where is my order."

Google
Lester M
USA
1 star
1 starFeatured

"I inquired about if they have promotions for first-time customers via their chat. I know others have it and have benefited from their promotions. The first time I had a chat with TBE, they wanted to talk on the phone and I prefer to do business online. The chat agent claimed that I would get something via email. I checked and no promotion info. via email. I went online today and had another chat and again they wanted to talk to me on the phone. Not sure if this is a security measure or if they are trying to upsell me on something else. All I wanted to do was to buy online and take advantage of any first-time customer promotions. This is not a complaint but a review as this really turned me off from using them, even though they have some pieces I was really interested in purchasing."

BBB Review
Lou A
USA
3 star

Is Texas Bullion Exchange a Scam?

Texas Bullion Exchange is not a scam. It is a legitimate precious metals dealer with affiliations to respected industry bodies such as ICTA, NGC, PCGS, and ANA. The company's accreditation by the Better Business Bureau and a rating of 3.6/5 by Focus on the User further support its credibility and reliability.

Texas Bullion Exchange Pros and Cons

Pros

  • Pro: Wide Range of Products - Texas Bullion Exchange offers a diverse selection of precious metals, including gold, silver, platinum, and palladium, catering to different preferences and investment strategies.
  • Pro: Industry Affiliations - The company's affiliations with ICTA, NGC, PCGS, and ANA demonstrate its commitment to industry standards and customer trust.

Cons

  • Con: Limited Shipping Insurance - While all packages are fully insured during transit, those sent via USPS do not have this insurance, which might be a concern for some customers.
  • Con: Payment Restrictions - There are limitations on payment methods, particularly for online orders over $1,000 which cannot be paid by credit card, potentially inconveniencing some customers.

Texas Bullion Exchange Services and Products

Texas Bullion Exchange offers a wide range of precious metal products. Their offerings include gold, silver, platinum, and palladium coins and bullion, as well as novelty and themed collections. Some key products are:

  • American Gold Eagles and Silver Eagles
  • Gold Bars and Rounds
  • High Relief US Gold Coins
  • Platinum and Palladium Eagles
  • Themed and Novelty Coins, including CIT and NZ Mint Collections
  • IRA-eligible Gold and Silver options.

Texas Bullion Exchange FAQ

Is Texas Bullion Exchange a reputable company?

Yes, Texas Bullion Exchange is a reputable company, accredited by the BBB and affiliated with respected industry organizations.

How long has Texas Bullion Exchange been in business?

Texas Bullion Exchange has been in business since its founding by Edward Hein in 2013.

Who is the owner of Texas Bullion Exchange?

The owner and founder of Texas Bullion Exchange is Edward Hein.

How do you pay on Texas Bullion Exchange?

Payment options include check, money order, cashier's check, wire, and credit card (restrictions apply for online orders over $1,000).

What types of precious metals does Texas Bullion Exchange offer?

They offer gold, silver, platinum, and palladium coins and bullion.

How does Texas Bullion Exchange work?

Customers can purchase various precious metals and related products from their website or physical location, with options for IRA investments and different payment methods.

Before Investing With Texas Bullion Exchange

Consider obtaining to make well-informed investments in precious metals. This guide can provide valuable insights and help in making the best investment choices in this sector.

Texas Bullion Exchange Homepage

Contact Texas Bullion Exchange

  • Phone: 855-344-2646
  • Address: 545 I-10, Beaumont, TX 77701, United States
  • Founded: 2013
  • Alternate Name: TexasBullion.com
  • Category: Precious Metal Dealer
Texas Bullion Exchange Address

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