Texas Bullion Exchange Reviews & Complaints: Customer Ratings

"I was a first time coin buyer and was a bit leery at firstbeing that it's my first big investment but wanted something to pass down to my kids and grandkids. Cody Sullivan walked me through and patiently explained the process and benefits of investing in gold and silver and helped me with my very first investment and I'm so happy he did. He was very knowledgeable, was patient with me and took the time to answer all of my questions which was a lot! He was a delight and a pleasure to talk with.Thank you Mr. Sullivan for your patience and helping me with more future investments with Texas Bullion Exchange Inc."

"I called wanting to purchase some gold and silver and they helped me out finding the best deal they had and what they could do to help me get what I wanted. Would 100% go back to them."

"There’s a unique blend of trade brewing in Beaumont, Tx and it goes by the name of Texas Bullion Exchange.There is a plethora of financial growth options to explore within this company. I have had the pleasure of being assisted by Mr. Cody Sullivan on several occasions, and he has tediously helped to expand my IRA portfolio along with helping me grow my dollar with a lovely collection of precious metals.Precious metals are a top tier way to protect your wealth, for gold does not lose its value! I implore each of you to reach out and protect your investments today!"

"We went on the chat line and Joe Chitwoodanswer our chat and that was the best day of our life to meet this wonderful and most knowable and helpful personto make our first purchase with TX Bullion Exchange .He lead us in the right directionto where we needed to be in this time ofour life . Thank you Joe Chitwoodyou made us feel like old time friends in our talks and that means everything to us."

"I went to have some coins appraised and to find out what they are worth. I inherited a lot of gold coins from my father and have no idea what they’re worth. I was ushered into an office and told someone would be with me shortly. 45 minutes later no one had said anything to me, so I took my coins and left. I was very disappointed with the nonexistent service I received there. Sadly enough I was prepared to pay them for their services."

"Rude! Asked them to stop calling and was told they would call back anyway. Called me back in 1 minute mocking me. If I wanted to buy something, I would not buy from a telemarketer that calls incessantly! Probably scam artists anyway. Negative 5 stars"

"Placed order on 10/20/18....took my money...no product and no response from company as to where is my order."

"I inquired about if they have promotions for first-time customers via their chat. I know others have it and have benefited from their promotions. The first time I had a chat with TBE, they wanted to talk on the phone and I prefer to do business online. The chat agent claimed that I would get something via email. I checked and no promotion info. via email. I went online today and had another chat and again they wanted to talk to me on the phone. Not sure if this is a security measure or if they are trying to upsell me on something else. All I wanted to do was to buy online and take advantage of any first-time customer promotions. This is not a complaint but a review as this really turned me off from using them, even though they have some pieces I was really interested in purchasing."