Silver.com Reviews & Complaints: Scam or Reputable?

Silver.com
Google: N/a
BBB: 4.77/5 A+
Trustpilot: 2.5/5

Silver.com is a precious metals dealer based in Dallas, Texas. They specialize in selling physical silver bullion products. The company's average rating on Focus on the User is 3.6/5. Silver.com offers a variety of products for investment purposes, including silver bars, coins, and rounds. These products come in various sizes and are made by different fabricators or mints worldwide. Silver.com ensures fast shipping, secure packaging, and convenient payment methods. They also prioritize security and encryption in their transactions.

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Featured Reviews

Top Review

Featured
MoMa
5 stars
USA

"I have bought from Silver.com numerous times over the years. Their products are good quality, represent excellent value and come well packaged. Their customer..."

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Top Complaint

Featured
Aaron
1 star
USA

"Two orders for silver bars (100 oz) shipped by ups. First UPS order simply dumped on my doorstep, no signature asked for. $3000 silver bar on my doorstep no signature..."

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What is Silver.com?

Silver.com is a dealer in physical silver bullion products. Their offerings include silver bars, coins, and rounds. The company ensures fast shipping, with over 90% of items shipped the same or next business day, and free shipping on orders over $199. They use discrete and secure shipment packaging and offer simple and convenient payment methods. Silver.com employs industry-leading security and encryption for transactions.

Silver.com Ratings

Silver.com Reputation

Focus on the User Review
Focus on the User
3.6/5 stars
87 reviews (Aggregated)
Google Reviews
Google Reviews
N/a stars
N/a reviews
BBB Reviews
BBB
4.77/5 stars A+
71 reviews
Trustpilot Reviews
Trustpilot
2.5/5 stars
16 reviews

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Silver.com Reviews

Top Silver.com Reviews

5 starsFeatured

"I have bought from Silver.com numerous times over the years. Their products are good quality, represent excellent value and come well packaged. Their customer service is first class too. Just recently I returned a broken bracelet and had expected to pay for the repair myself, however they replaced it free of charge - I was blown away. I really, really rate them."

MoMa
USA
5 stars
5 starsFeatured

"Bought 3 10oz. silver bars over the years from them and was pretty satisfied with the time of delivery, condition of the product and the ease of doing business. To be honest, I haven’t look deeply at their prices compared to other sites. Just surprised at their bad ratings here, so I’m putting in my 2 cents."

Roy T
USA
5 stars
5 starsFeatured

"I placed a 2-coin trial order and was not disappointed. It arrived within 10 days including check clearing in mint condition in a flip pack. Warning!: UPS In San Diego, CA will not obtain a required signature. UPS dispatch told me on 6/12/21 their drivers are told not to interact with customers. Even when you make visually contact with a driver, he/she will typically self-enter that the delivery was verified. Bull. This is not acceptable. A person under 18 could be watching TV and the driver will state that he heard someone home. How is this proof of delivery. Only a signature is proof positive a delivery was made. Porch piracy is widespread. A package left unattended is a hot target for thieves. UPS has no tangible proof of delivery which should raise a red flag to all parties to a transaction. 3 recent deliveries for $1000s and not one signature. I placed a large sign on my door stating: Occupant home, please knock or ring door bell. What's more, the label at bottom states: Signature Required. The UPS drivers were unmoved. Shippers are paying for signature verification and getting nothing for their money (between $5 and $7 2021). If businesses and consumers would insist UPS do their job, this situation will improve. Possibly safer to go with the Postal Service. At least the same delivery person appears regularly so one knows who they're dealing with. If the carrier is remiss obtaining a signature, just speak to them about it. I've had great success reasoning with mine."

Joseph B
USA
5 stars
Silver.com Complaints

Worst Silver.com Complaints

1 starFeatured

"Two orders for silver bars (100 oz) shipped by ups. First UPS order simply dumped on my doorstep, no signature asked for. $3000 silver bar on my doorstep no signature. Second order shipped by UPS. I wasn't home, so UPS held onto it. Because of silver.com policy I can't simply have it held at the customer center for pickup. NOOOOOOO!!!! I called and asked them... They refused! Hey guys, I WORK FOR A LIVING and long hours at that. Should I have one of my 3 cats sign for it?! When I'm not home for the next two delivery attempts it gets shipped back to Silver.com. One would hope they'd come up with a better method of getting merchandise to customers."

Aaron
USA
1 star
1 starFeatured

"I would not do business with them. After sending a check first class (with tracking) a day after I placed the order they did not honor my order since it did not arrive in time with the holiday mail. Had the price of silver gone down during this time I am sure they would have accepted my check. I will not do business with them in the future."

AAF
USA
1 star
1 starFeatured

"On 3/16 I placed an order with Silver.com. For 4 weeks I did not heard from their team. I contacted their customer service a couple of times inquiring information about my order. The company responded that they have part of my order and are not sure when they'll receive additional quantity of that same product and be able to ship. Also, it was mentioned that once the product is available, orders would be fulfilled in order of receiving (I am hopping that I'm on top of their list, as they have partially my order). At this point, I am very disappointed and wondering will my order be fulfilled at all and when. Also, why the company is not responding with information to customers with open orders for more than 5 weeks, and is being very vague about information related to deliveries."

Martin P
USA
1 star

Is Silver.com a Scam?

Silver.com is not a scam. The company's average rating of 3.6/5 on Focus on the User reflects its legitimacy and customer satisfaction. Silver.com provides physical silver bullion products with secure transactions and fast shipping, indicating a reputable business operation.

Silver.com Pros and Cons

Pros

  • Fast Shipping: Over 90% of items ship the same or next business day.
  • Secure Transactions: Industry-leading security and encryption.

Cons

  • Limited Product Range: Focuses primarily on silver, with less variety in other precious metals.
  • Unavailable Company History: Lack of detailed information about the company's history and background.

Silver.com Services and Products

Silver.com offers a range of silver bullion products for investors. These include:

  • Silver Bars: Available in various sizes (1 oz, 5 oz, 10 oz, 1 kg, 100 oz) and made by different mints worldwide.
  • Silver Coins: Popular coins include the American Silver Eagle and Canadian Silver Maple Leaf, available in various sizes, primarily 1oz.
  • Silver Rounds: Similar to coins but without any face value, commonly available in 1oz size.

Silver.com FAQ

Is Silver.com a reputable company?

Yes, Silver.com is reputable, evidenced by its average rating of 3.6/5 on Focus on the User.

How long does Silver.com take to ship?

Over 90% of items ship the same or next business day.

How do you pay on Silver.com?

Silver.com offers simple and convenient payment methods, emphasizing secure transactions.

What types of precious metals does Silver.com offer?

Silver.com specializes in silver bullion, including bars, coins, and rounds.

How does Silver.com work?

Silver.com operates as a dealer in physical silver bullion, offering products for investment with secure online transactions and fast shipping.

Before Investing With Silver.com

Prospective investors are advised to consider obtaining . This guide can help make informed decisions when investing in precious metals, including those offered by Silver.com.

Silver.com Homepage

Contact Silver.com

  • Address: 5930 Royal Ln STE E-151, Dallas, TX 75230-3849
  • Phone: (888) 989-7223
  • Founded: 2009
  • Alternative Name: Silver.com
  • Business Contacts:
    • Mihali Belandis, President
    • Bob Belandis, Partner
  • Category: Precious Metals Dealer
Social Media
Silver.com Address

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