SD Bullion Reviews & Complaints: Scam or Reputable?

SD Bullion
Google: N/a
BBB: 4.79/5 A+
Trustpilot: 4.1/5

SD Bullion, a precious metals dealer based in Ottawa Lake, Michigan, specializes in buying and selling physical precious metal bullion products. The company, co-founded by Tyler Wall in 2012, has established itself as a significant player in the digital commerce landscape for precious metals. SD Bullion has a high customer satisfaction record, evidenced by a large number of positive reviews and a consistent A+ rating from the Better Business Bureau. Their average rating on Focus on the User is 4.4/5.

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Featured Reviews

Top Review

Featured
Mialum C
5 stars
USA

"SD Bullion is a fantastic place to do business! They have some of the best prices on precious metals anywhere on the web, and they have excellent customer support..."

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Top Complaint

Featured
Heavenly S
1 star
USA

"Would consider buying from SD Bullion but way too many bad complaints.Their special deals are not worth taking a chance on a bad experience.I will go elsewhere. Transparency...."

Read Complaints

What is SD Bullion?

SD Bullion, founded in 2012, is a leading online vendor for buying and selling physical precious metals. It has shipped over 1,500,000 orders to more than 400,000 customers, representing over $4 billion in transactions. The company has been recognized as a top internet retailer, ranking #96 in Digital Commerce 360's 2023 Top 500 Database. This places it among prominent companies like CVS and Microsoft. SD Bullion's growth trajectory has been steep since its inception, with the company celebrating its tenth anniversary in 2022 and surpassing $3 billion in lifetime revenue. Additionally, SD Bullion has been accredited by the Better Business Bureau and featured on the Inc. 5000 list three times as one of America’s fastest-growing companies.

SD Bullion Ratings

SD Bullion Reputation

Focus on the User Review
Focus on the User
4.4/5 stars
3693 reviews (Aggregated)
Google Reviews
Google Reviews
N/a stars
N/a reviews
BBB Reviews
BBB
4.79/5 stars A+
1346 reviews
Trustpilot Reviews
Trustpilot
4.1/5 stars
2347 reviews

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SD Bullion Reviews

Top SD Bullion Reviews

5 starsFeatured

"SD Bullion is a fantastic place to do business! They have some of the best prices on precious metals anywhere on the web, and they have excellent customer support as well. Imagine a company with fast shipping, a good website, a great selection of products, great prices, sales frequently going on, and a good testimony: that is SD Bullion! Go check them out!"

Mialum C
USA
5 stars
5 starsFeatured

"I was scared to do any business on line the first few times with SDB , but soon realized I was in good hands and doing business with the right people.I always bought at a great price and received a great product.It has been no problem recommending SDB to all my family and friends and strangers as well.I have piece of mind from the purchases I have made and I just want to say thank you very much."

A. S.
USA
5 stars
5 starsFeatured

"I have found SD Bullion to be an excellent place to buy precious metals. Their staff is professional, knowledgeable, and friendly. Their prices are low, and they are efficient in delivering your purchases. They make the process seamless and easy."

Mitch H
USA
5 stars
SD Bullion Complaints

Worst SD Bullion Complaints

1 starFeatured

"Would consider buying from SD Bullion but way too many bad complaints.Their special deals are not worth taking a chance on a bad experience.I will go elsewhere. Transparency and making bad experiences right should be done to make happy customers then they would be returning customers.Perhaps they need to do some house cleaning."

Heavenly S
USA
1 star
1 starFeatured

"I was just charged for an order that was accidentally made. I was threatened with collections and received no product. The representative tried to talk about my wife and I had to tell them to shut their mouth. Terrible experience... BUYER BEWARE!!!"

Rich S
USA
1 star
1 starFeatured

"Service was very pleasant explaining how they are more than happy to charge you an insane fee for cancellation. Cancellation was done within an hour and no product was moved or shipped. They don't understand their own business since they don't understand how hedging works and they try to use this as justification to rob you. They insist that the practice of charging ridiculous cancellation fees is "standard" and then act as though I attempted to rob them. I would love to see how they justify their loss doing some actual math. Silver is not that volatile, it is not going to skyrocket overnight let alone an hour. If you want precious metals, I suggest to a local dealer, not some cyber crooks with a fake address."

Saka R
USA
1 star

Is SD Bullion a Scam?

SD Bullion is not a scam. It is a legitimate online vendor for precious metals with a strong reputation, accredited by the Better Business Bureau, and has a high customer satisfaction record. The company's average rating of 4.4/5 on Focus on the User further attests to its legitimacy and trustworthiness.

SD Bullion Pros and Cons

Pros

  • Customer Satisfaction: SD Bullion boasts a high level of customer satisfaction, with over 118,000 5-star reviews and an A+ rating from the BBB.
  • Significant Market Presence: The company has facilitated over $4 billion in trusted transactions and is recognized as a prominent player in the digital commerce landscape for precious metals.

Cons

  • Limited Physical Accessibility: As an online retailer, customers do not have physical access to view products before purchasing.
  • No Video or Photographs of Operations: Due to security and privacy concerns, customers cannot see the inner workings of the company's operations, which might be a downside for some.

SD Bullion Services and Products

SD Bullion offers a wide range of precious metals products, including various types of gold, silver, platinum, and palladium products. Their selection includes:

  • Gold Products: US Gold Eagles, Gold Maple Leafs, US Gold Buffalos, Australian Gold Coins, British Gold Coins, Chinese Gold Pandas, Gold Philharmonics, Mexican Gold Libertads, various gold bars, and SD24K gold jewelry.
  • Silver Products: New Zealand Silver, Mexican Silver Libertads, fractional and large silver rounds and bars, and specific silver series like The Awakening.
  • Platinum and Palladium: These include platinum coins and bars, as well as palladium options.
  • Other Offerings: The company also deals in copper products and offers services like IRAs and competitive buyback prices for precious metals from individual sellers.

SD Bullion FAQ

Is SD Bullion a reputable company?

Yes, SD Bullion is a reputable company with high customer satisfaction and an A+ rating from the BBB.

How long has SD Bullion been in business?

SD Bullion was founded in 2012.

Who is the owner of SD Bullion?

SD Bullion was co-founded by Tyler Wall.

What types of precious metals does SD Bullion offer?

SD Bullion offers gold, silver, platinum, palladium, and copper products.

How does SD Bullion work?

SD Bullion operates as an online retailer for buying and selling various precious metals.

Before Investing With SD Bullion

Consider obtaining . This guide can assist in making informed investments in precious metals.

SD Bullion Homepage

Contact SD Bullion

For customer service and inquiries, SD Bullion provides contact details and is active on social media platforms. Customers can find this information in the section below.

  • Address: Toledo, OH 43623-0766
  • Phone: (800) 294-8732
  • Founded: 2012
  • Alternative Name: SDBullion
  • Business Contacts:
    • Tyler Wall, President
  • Category: Precious Metals Dealer
Social MediaBusiness Hours
  • Saturday - Closed
  • Sunday - Closed
  • Monday - 8a.m.–6p.m.
  • Tuesday - 8a.m.–6p.m.
  • Wednesday - 8a.m.–6p.m.
  • Thursday - 8a.m.–6p.m.
  • Friday - 8a.m.–5p.m.
SD Bullion Address

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