PCGS Reviews & Complaints: Scam or Reputable?

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Professional Coin Grading Service (PCGS) is an American third-party coin grading, authentication, attribution, and encapsulation service headquartered in Santa Ana, California. Established in 1985, PCGS has set industry standards in third-party coin certification, assisting coin enthusiasts in buying and selling with confidence. This company's average rating on Focus on the User is 1.2/5.

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What is Professional Coin Grading Service (PCGS)?

Professional Coin Grading Service (PCGS) is a division of Collectors Universe, Inc., and has emerged as a leader in third-party authentication and grading services for high-value collectibles, particularly rare coins and banknotes. Since its inception in 1985 by seven founding dealers, including former president David Hall, PCGS's mission has been to standardize grading. This standardization has led to increased buyer and seller confidence in the coin market. By 2023, PCGS had examined and certified over 54.3 million U.S. coins and banknotes, reinforcing its position as an industry standard. The company began its coin grading services in 1986, using a 1-70 scale, now widely accepted in the industry for grading rare coins.

PCGS Ratings

PCGS Reputation

Focus on the User Review
Focus on the User
1.2/5 stars
33 reviews (Aggregated)
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BBB Reviews
1.21/5 stars D-
33 reviews
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PCGS Reviews

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PCGS Complaints

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Is PCGS a Scam?

Professional Coin Grading Service (PCGS) is not a scam. It is a reputable company with a long-standing history in the industry, known for its reliable grading services. Despite its low rating on Focus on the User, PCGS is a legitimate and well-respected entity in the coin grading sector.

PCGS Pros and Cons


  • Industry Standard: PCGS is recognized as the industry standard in coin grading, providing reliable and consistent grading services.
  • Expert Authentication: Every coin is authenticated by experts to ensure its genuineness before grading.


  • Customer Satisfaction: The company has a low average user rating of 1.2/5 on Focus on the User.
  • Limited Scope: Primarily focuses on coins and banknotes, which may not cater to broader collectible needs.

PCGS Services and Products

PCGS offers a range of services for coin collectors, including grading, authentication, attribution, and encapsulation of coins and banknotes. Their services are designed to help collectors accurately assess the value and condition of their items.

  • Coin Grading: Assessment of coins using a 1-70 scale.
  • Authentication: Verification of the genuineness of coins.
  • Attribution: Determining the specific details and history of a coin.
  • Encapsulation: Providing protective casing for graded coins.


Is PCGS a reputable company?

Yes, PCGS is recognized as an industry standard in coin grading.

How long has PCGS been in business?

PCGS was founded in 1985.

Who is the owner of PCGS?

PCGS is a division of Collectors Universe, Inc.

How does PCGS work?

PCGS grades, authenticates, attributes, and encapsulates coins and banknotes for collectors.

Before Investing With PCGS

Consider obtaining to make informed investments in precious metals. This guide can offer valuable insights, especially for those looking to invest in graded coins or collectibles.

PCGS Homepage

Contact PCGS

For customer service inquiries and support, contact details and social media accounts of PCGS are provided in the section below.

  • Address: 1610 E Saint Andrew Pl Unit 150, Santa Ana, CA 92705-4942
  • Phone: (800) 447-8848
  • Founded: 1986
  • Alternative Name: PCGS.com
  • Business Contacts:
    • David Talk, Manager
    • David Rosenberg, Vice President of Operations
  • Category: Numismatic Grading Company
Social Media
PCGS Address

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