Money Metals Exchange Reviews & Complaints: Ratings

Money Metals Exchange
Google: N/a
BBB: 4.21/5 A+
Trustpilot: 2.1/5

Money Metals Exchange is a precious metals dealer located in Eagle, Idaho. It specializes in buying and selling various precious metals. This company offers services including retail transactions, storage options, investments through IRAs, and loans against precious metals. Money Metals Exchange has an average rating of 3.2/5 on Focus on the User.

Jump To:

Featured Reviews

Top Review

Featured
Steven M
5 stars
USA

"I have been in the business of buying and selling silver for over 10 years. I never bought from Money Metals Exchange, but a fellow stacker recommended them and they exceeded..."

Read Reviews

Top Complaint

Featured
Roger P
1 star
USA

"Dishonest people. They say nothing about a minimum on their referral program until you refer someone, and they call. Plenty of great companies out there to buy Gold and..."

Read Complaints

What is Money Metals Exchange?

Money Metals Exchange LLC, established in 2010, operates as an online bullion exchange. It caters to retail customers across the United States, dealing in a variety of precious metals such as gold, silver, copper, palladium, platinum, and rhodium. The company provides a platform for clients to purchase and sell these metals. Additionally, Money Metals Exchange offers unique services like secure storage for gold and silver, investment opportunities through Individual Retirement Accounts (IRAs), and the option for clients to borrow against their precious metal holdings.

As a prominent entity in the precious metals industry, Money Metals Exchange has carved a niche for itself by offering a comprehensive range of products for investment in gold, silver, platinum, and palladium. The company's online presence and user-friendly platform have contributed to its reputation as a reliable dealer in the financial services sector. The business model emphasizes providing a multitude of investment opportunities, catering to both novice and experienced investors in the field of precious metals.

No Gold IRA Fees for Up to 10 YearsSee How It Works in Our Free Guide

(U.S. Citizens Only)

FotU Guide
Money Metals Exchange Ratings

Money Metals Exchange Reputation

Focus on the User Review
Focus on the User
3.2/5 stars
233 reviews (Aggregated)
Google Reviews
Google Reviews
N/a stars
N/a reviews
BBB Reviews
BBB
4.21/5 stars A+
159 reviews
Trustpilot Reviews
Trustpilot
2.1/5 stars
74 reviews
Money Metals Exchange Reviews

Top Money Metals Exchange Reviews

5 starsFeatured

"I have been in the business of buying and selling silver for over 10 years. I never bought from Money Metals Exchange, but a fellow stacker recommended them and they exceeded expectations! They had the best price on the item I was looking for. I placed a large order and paid the same day with a wire transfer. They immediately acknowledged payment and the order was showing actual movement in tracking 2 days later. Less than a week later and I got the order today! Perfect packaging, perfect product, and perfect service! It doesn't get any better than this."

Steven M
USA
5 stars
5 starsFeatured

"Money Metals Exchange is my number 1 choice for buying gold and silver. Not only do they provide excellent customer service, but their news section and podcasts are a great resource for staying up to date on the precious metals market."

Christian L
USA
5 stars
5 starsFeatured

"I have bought lots of gold and silver products from Money Metals Exchange, the process has always been fast and easy. In regards to another review mentioning a time limit; that's due to the stock market fluctuating, there is a 7 minute price lock. I really enjoy purchasing and receiving my gold and silver from MMX."

Aaron H
USA
5 stars
Money Metals Exchange Complaints

Worst Money Metals Exchange Complaints

1 starFeatured

"Dishonest people. They say nothing about a minimum on their referral program until you refer someone, and they call. Plenty of great companies out there to buy Gold and Silver. Like MCM."

Roger P
USA
1 star
1 starFeatured

"Do not bother ordering from here. You will be not be happy with your order experience.Very frustrating to say the least.I am new to stacking silver and gold and was really let down by this place. I had planned to do a lot of business but when they messed my order up the owner of this business was very rude. I will never do business with this place regardless of the price."

TREIBER N
USA
1 star
1 starFeatured

"The most horrible business don't buy from this company when I why trying to purchase the guy Michael said I have other sales hurry up,who says that? Drop this company everyone."

Mossad M
USA
1 star

Is Money Metals Exchange a Scam?

Money Metals Exchange is not a scam. It is a legitimate precious metals dealer, accredited by the Better Business Bureau since March 30, 2011. The company's standing in the financial services industry and its average rating of 3.2/5 on Focus on the User further reinforce its legitimacy.

Money Metals Exchange Pros and Cons

Pros

  • Pro: Diverse Product Range - Offers a wide array of precious metals, including gold, silver, platinum, and palladium.
  • Pro: Additional Services - Provides services like storage, IRA investments, and loans against metals.

Cons

  • Con: Limited Company Size - A relatively small team of 1-10 employees, which may impact customer service efficiency.
  • Con: Mixed Reviews - An average rating of 3.2/5 on Focus on the User suggests varied customer experiences.

Money Metals Exchange Services and Products

Money Metals Exchange offers a range of services including buying and selling precious metals, storage facilities, IRA investment opportunities, and loans against precious metals. Their product line encompasses:

  • Gold, Silver, Copper, Palladium, Platinum, and Rhodium.
  • Investment options in various forms like coins, bars, and rounds.
  • Secure storage solutions for precious metals.
  • Precious metal IRAs and borrowing options.

Money Metals Exchange FAQ

Is Money Metals Exchange a reputable company?

Yes, it is a well-known and reputable company in the precious metals industry.

How long has Money Metals Exchange been in business?

Money Metals Exchange was founded in 2010.

Who is the owner of Money Metals Exchange?

The company is led by Stefan Gleason.

What types of precious metals does Money Metals Exchange offer?

The company offers gold, silver, copper, palladium, platinum, and rhodium.

How does Money Metals Exchange work?

It operates as an online platform for buying and selling precious metals, offering additional services like storage and IRA investments.

Before Investing With Money Metals Exchange

Prospective investors are advised to consider obtaining to make informed decisions in precious metals investments.

Money Metals Exchange Homepage

Contact Money Metals Exchange

For customer service inquiries and information, Money Metals Exchange provides contact details and social media accounts in this section.

  • Address: PO Box 2599, Eagle, ID 83616, United States
  • Phone: 1(800)800-1865
  • Founded: 2009
  • Alternative Name: Money Metals
  • Business Contacts:
    • Stefan Gleason, President
    • Clint Siegner, Director
    • Mike Gleason, Director
  • Category: Precious Metals Dealer
Social MediaBusiness Hours
  • Saturday - Closed
  • Sunday - Closed
  • Monday - 7:30a.m.–5:30p.m.
  • Tuesday- 7:30a.m.–5:30p.m.
  • Wednesday - 7:30a.m.–5:30p.m.
  • Thursday- 7:30a.m.–5:30p.m.
  • Friday - 7:30a.m.–5:30p.m.
Money Metals Exchange Address

Money Metals Exchange Compared to Top Gold IRA Companies

While Money Metals provides Gold IRAs as one of their many services, below are listed the leading Gold IRA companies specializing in Gold IRAs:

Patriot Gold GroupPatriot Gold Group 4.9/5 Rating
Advantage GoldAdvantage Gold 4.8/5 Rating
GoldcoGoldco 4.8/5 Rating
American BullionAmerican Bullion 4.8/5 Rating
Birch Gold GroupBirch Gold Group 4.5/5 Rating

These Gold IRA companies are ranked and compared here on Focus on the User so you can review the top Gold IRAs.

Other Companies Offering Gold IRAs as a Service

How Focus on the User Rated Money Metals

Our Gold IRA team at Focus on the User rated Money Metals based on reviews from online sources, which resulted in an average rating of 3.2/5. It's important to review and compare other companies that also specialize in Gold IRAs.


Wait! Don't Invest In a Gold IRA Just Yet..

Focus on the User eBook

Our free eBook helps you plan your Precious Metals IRA, and avoid penalties and hidden fees.

Was this resource helpful? Share it with your friends & family!

Speak With An Expert in Gold IRAs, Learn More About Opening an Account