Money Metals Exchange Reviews, Complaints, Contact

Money Metals Exchange

Overview of

Money Metals Exchange is a renowned precious metals dealer that has earned a solid reputation for its commitment to customer service, competitive pricing, and educational resources. As a trusted name in the industry, they specialize in providing a wide range of gold, silver, platinum, palladium, and copper products to investors seeking to diversify their portfolios and protect their wealth. Established in 2010, Money Metals Exchange has quickly grown into a leading precious metals provider, serving customers across the United States.

The company prides itself on offering unparalleled customer support, ensuring that both seasoned investors and those new to the market feel comfortable and informed throughout the entire purchasing process. With a focus on transparency and honesty, Money Metals Exchange has consistently maintained an A+ rating with the Better Business Bureau.

In addition to its extensive inventory of bullion products, Money Metals Exchange also offers valuable educational resources and market insights through its website and various online platforms. This dedication to providing customers with the knowledge and tools necessary to make informed investment decisions has further solidified the company's reputation as a reliable and trustworthy precious metals dealer.

To help you make an informed decision about working with Money Metals Exchange, we have compiled the company's ratings and other relevant information below. This comprehensive overview will enable you to better understand the value and quality of the services they offer.

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Business Information

  • Years in Business: 12
  • Alternate Name: Money Metals
  • Business Contacts:
    • Stefan Gleason, President
    • Clint Siegner, Director
    • Mike Gleason, Director

Business Contact Information

  • Address: PO Box 2599, Eagle, ID 83616, United States
  • Phone: 1(800)800-1865
  • Hours:
    • Saturday - Closed
    • Sunday - Closed
    • Monday - 7:30a.m.–5:30p.m.
    • Tuesday- 7:30a.m.–5:30p.m.
    • Wednesday - 7:30a.m.–5:30p.m.
    • Thursday- 7:30a.m.–5:30p.m.
    • Friday - 7:30a.m.–5:30p.m.
PO Box 2599, Eagle, ID 83616, United States

Website Contact

Customer Reviews

See the ratings of Money Metals Exchange from the top review websites below:

Company Ratings

  • Trustpilot: 2.6 stars, 27 reviews
  • Google Reviews: 3.9 stars, 22 reviews
  • BBB: A+ 4.3 stars, 142 reviews
Top Reviews

"I have been in the business of buying and selling silver for over 10 years. I never bought from Money Metals Exchange, but a fellow stacker recommended them and they exceeded expectations! They had the best price on the item I was looking for. I placed a large order and paid the same day with a wire transfer. They immediately acknowledged payment and the order was showing actual movement in tracking 2 days later. Less than a week later and I got the order today! Perfect packaging, perfect product, and perfect service! It doesn't get any better than this."

- Steven Miller

5 stars

"Money Metals Exchange is my number 1 choice for buying gold and silver. Not only do they provide excellent customer service, but their news section and podcasts are a great resource for staying up to date on the precious metals market."

- Christian Linwood

5 stars

"I have bought lots of gold and silver products from Money Metals Exchange, the process has always been fast and easy. In regards to another review mentioning a time limit; that's due to the stock market fluctuating, there is a 7 minute price lock. I really enjoy purchasing and receiving my gold and silver from MMX."

- Aaron Hansen

5 stars

Worst Reviews & Complaints

"Dishonest people. They say nothing about a minimum on their referral program until you refer someone, and they call. Plenty of great companies out there to buy Gold and Silver. Like MCM"

- Roger Perteet

1 star

"Do not bother ordering from here. You will be not be happy with your order experience.Very frustrating to say the least.I am new to stacking silver and gold and was really let down by this place. I had planned to do a lot of business but when they messed my order up the owner of this business was very rude. I will never do business with this place regardless of the price."


1 star

"The most horrible business don't buy from this company when I why trying to purchase the guy Michael said I have other sales hurry up,who says that? Drop this company everyone"

- Mossad Makaveli

1 star

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Disclaimer: Content on this website is not intended to be used as financial advice. It is not to be used as a recommendation to buy, sell, or trade an asset that requires a licensed broker. Consult a financial advisor.

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