ITM Trading Reviews & Complaints: Scam or Reputable?

ITM Trading
Google: 4.9/5
BBB: 4.99/5 A+
Trustpilot: N/a

ITM Trading is a precious metals investment company based in Phoenix, Arizona. They specialize in physical precious metals, focusing on gold and silver. They also deal in rare coins and provide a two-way buy-sell market for collectors, investors, and dealers. The company was founded in 1995 and has a reputation for successfully delivering products to its customers. They are recognized for their efforts in education and strategy in the precious metals industry, aiming to assist people in mitigating long-term financial risks. ITM Trading has a high rating of 4.9/5 by Focus on the User.

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Featured Reviews

Top Review

James M
5 stars

"ITM Trading has been wonderful to work with, and I can't say enough about their focus on freely educating the public via their YouTube channel, whether you..."

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Top Complaint

Blair K
1 star

"What a bunch of punks. I have no issue with a follow-up phone call when I put in for your investment guide. What I will not tolerate is being treated rudely and..."

Read Complaints

What is ITM Trading?

ITM Trading, Inc., established in 1995, is a leader in the physical precious metals market. Their primary focus is on gold and silver, along with rare coins, catering to a diverse clientele that includes collectors, investors, and dealers. They operate as a full-service company, facilitating both buying and selling of precious metals. This dual role makes them a valuable resource in the industry. Furthermore, ITM Trading plays a significant role in educating its clients about precious metals investment, aligning with the founder's mission to educate and assist in risk mitigation. This educational aspect is particularly beneficial for long-term wealth building strategies.

ITM Trading distinguishes itself by offering a range of products that include pre-1933 gold coins and a specialized inventory for IRA investors. Their services are not confined to local transactions; they extend to delivering products directly to clients' doors or to IRA Depository accounts. Being family-run, ITM Trading adds a personal touch to its services, focusing on retail investors and emphasizing long-term relationships with their clients.

ITM Trading Ratings

ITM Trading Reputation

Focus on the User Review
Focus on the User
4.9/5 stars
581 reviews (Aggregated)
Google Reviews
Google Reviews
4.9/5 stars
393 reviews
BBB Reviews
4.99/5 stars A+
188 reviews
Trustpilot Reviews
N/a stars
N/a reviews

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ITM Trading Reviews

Top ITM Trading Reviews

5 starsFeatured

"ITM Trading has been wonderful to work with, and I can't say enough about their focus on freely educating the public via their YouTube channel, whether you purchase from them or not. I personally dealt with Keely Caulk, a senior analyst, with ITM. I was ready to make a purchase in our first meeting, but she wanted to take the time to understand what my goals and current economic situation before recommending a purchase. She also made sure I understood the purchasing process, as well as, providing additional education and information about metals in general I thoroughly recommend ITM Trading and Keely for their expertise and the trust that I have gained in them as a result of my purchase. This will become a long-term investing relationship and not just a one-time purchase."

James M
5 stars
5 starsFeatured

"We worked with Nathan and he is clearly well versed in interpersonal communication.He was incredibly patient (we had 5 calls with him before we made our first purchase, a few that were over an hour long), easy going and we never felt pressured to buy from ITM. Their prices are higher than others that we found although on the back end (when you sell back to them) it is more profitable. Ultimately we went with ITM because of the superior service with Nathan and the connection that we cultivated with him.And he has a great sense of humor!"

Mike L
5 stars
5 starsFeatured

"Very satisfied with the guidance that Nathan provided me with. He helped me to build a gold strategy that best meets my family’s needs. He was always very professional yet super fun to talk to whenever we spoke and never pressured me regarding any purchases of any kind. Nathan answered every one of my questions, as well as my husband’s, no matter how basic, which we greatly appreciated. I even recommended him to a friend of mine! My experience with ITM was very positive thanks to Nathan."

Teresa P
5 stars
ITM Trading Complaints

Worst ITM Trading Complaints

1 starFeatured

"What a bunch of punks. I have no issue with a follow-up phone call when I put in for your investment guide. What I will not tolerate is being treated rudely and disrespectfully when I decline a "personal consultation" prior to receiving any information from you. Plenty of reputable gold sellers out there. ITM isn't one of them."

Blair K
1 star

Is ITM Trading a Scam?

ITM Trading is not a scam. It is a legitimate precious metals investment company with a strong track record since 1995. Their high rating of 4.9/5 by Focus on the User further attests to their credibility and reliability in the industry.

ITM Trading Pros and Cons


  • ITM Trading has over two decades of experience in the precious metals market, ensuring reliability and expertise in their services.
  • The company provides substantial educational materials, helping clients make informed investment decisions.


  • While they specialize in gold and silver, their range of other precious metals may be limited compared to some competitors.
  • Based in Phoenix, Arizona, some clients outside this area might experience less direct interaction or longer delivery times.

ITM Trading Services and Products

ITM Trading offers a variety of services and products, focusing mainly on gold and silver bullion and coinage. Their product line includes:

  • Gold and Silver Bullion: They provide high-quality bullion products, suitable for both personal collection and investment purposes.
  • Rare Coins: Specializing in rare and collectible coins, offering a unique option for collectors.
  • IRA Investment Options: ITM Trading offers specialized services for IRA investors, with a range of products approved for IRA investments.

ITM Trading FAQ

Is ITM Trading a reputable company?

Yes, ITM Trading is a reputable company, known for its expertise and reliable services in the precious metals market.

How long has ITM Trading been in business?

ITM Trading has been in business since 1995.

How does ITM Trading work?

ITM Trading works by offering a range of precious metals products and services, including buying and selling gold and silver, providing educational resources, and offering IRA investment options.

Before Investing With ITM Trading

Consider obtaining . This guide can be instrumental in making informed decisions about investments in precious metals.

ITM Trading Homepage

Contact ITM Trading

  • Address: 11201 N Tatum Blvd Ste 250, Phoenix, AZ 85028-6044
  • Phone: (602) 404-4010
  • Founded: 1995
  • Alternative Name: ITM Trading Inc
  • Business Contacts:
    • Eric Griffin, President/CEO
  • Category: Precious Metals Investment Companies
Social MediaBusiness Hours
  • Saturday - Closed
  • Sunday - Closed
  • Monday - 8AM–5PM
  • Tuesday - 8AM–5PM
  • Wednesday - 8AM–5PM
  • Thursday - 8AM–5PM
  • Friday - 8AM–5PM
ITM Trading Address

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Disclaimer: Content on this website is not intended to be used as financial advice. It is not to be used as a recommendation to buy, sell, or trade an asset that requires a licensed broker. Consult a financial advisor.

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