Fidelitrade Reviews & Complaints: Scam or Reputable?

Fidelitrade
Google: 5/5
BBB: 5/5 A+
Trustpilot: 4.1/5

Fidelitrade is a precious metals investment company located in Wilmington, Delaware. The company, established in 1998, specializes in providing a range of investment services focused on precious metals. Fidelitrade is notable for being one of the nation's largest precious metals depositories and an Authorized Purchaser of the US Mint, a distinction held by only 12 companies globally. The company has received an average rating of 4.7/5 by Focus on the User.

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Featured Reviews

Top Review

Featured
Ernie F
5 stars
USA

"Never a bad experience. Courtney and her team are wonderful. Love working with them, responsive, knowledgeable and professional..."

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Top Complaint

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N/a
1 star
N/a

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What is Fidelitrade?

Fidelitrade Incorporated, founded in 1998 by Jon Potts, operates as a full-service precious metals firm. Initially starting with a team of five employees from Wilmington Trust's Precious Metals Division, Fidelitrade has grown significantly. Today, it employs over 50 full-time staff and manages approximately 72,000 square feet of secure space across four buildings.

The company stands out as an Authorized Purchaser of the US Mint, a prestigious status achieved by a select few. Fidelitrade's services extend to various clients, including individual investors, financial institutions, and IRA custodians. It also plays a significant role in the global precious metals market, serving major commodity exchanges. Additionally, Fidelitrade operates several subsidiaries, including the Delaware Depository, one of the largest in the nation for holding bullion.

Fidelitrade Ratings

Fidelitrade Reputation

Focus on the User Review
Focus on the User
4.7/5 stars
18 reviews (Aggregated)
Google Reviews
Google Reviews
5/5 stars
9 reviews
BBB Reviews
BBB
5/5 stars A+
2 reviews
Trustpilot Reviews
Trustpilot
4.1/5 stars
7 reviews

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Fidelitrade Reviews

Top Fidelitrade Reviews

5 starsFeatured

"Never a bad experience. Courtney and her team are wonderful. Love working with them, responsive, knowledgeable and professional..."

Ernie F
USA
5 stars
5 starsFeatured
Bill D
USA
5 stars
5 starsFeatured

"Great to deal with I highly recommend."

Mark B
USA
5 stars
Fidelitrade Complaints

Worst Fidelitrade Complaints

Currently there are no live complaints.

Is Fidelitrade a Scam?

Fidelitrade is not a scam. The company's long-standing reputation since 1998, significant role as an Authorized Purchaser of the US Mint, and high rating of 4.7/5 by Focus on the User affirm its legitimacy and credibility in the precious metals investment industry.

Fidelitrade Pros and Cons

Pros

  • Extensive Experience: With over 25 years in the industry, Fidelitrade has established a robust network and expertise in precious metals trading and custody.
  • Comprehensive Services: Offers a full range of services, including trading, depository, and IRA account setup for gold and silver.

Cons

  • Limited Global Reach: While serving a diverse clientele, the company's primary focus remains within the United States.
  • Niche Specialization: Specializes primarily in precious metals, which might not cater to those seeking a more diversified investment portfolio.

Fidelitrade Services and Products

Fidelitrade offers a comprehensive suite of services and products related to precious metals. This includes:

  • Bullion Trading: Direct sales of gold, silver, platinum, and palladium.
  • Depository Services: Secure storage solutions for individual and institutional clients.
  • IRA Account Management: Assistance in setting up and managing gold and silver IRA accounts.
  • Financial Institution Services: Customized services for banks and financial advisors.

Fidelitrade FAQ

Is Fidelitrade a reputable company?

Yes, Fidelitrade is highly reputable, evidenced by its designation as an Authorized Purchaser of the US Mint and its extensive client base.

How long has Fidelitrade been in business?

Fidelitrade has been in business since its establishment in 1998.

Who is the owner of Fidelitrade?

Jon Potts founded Fidelitrade and initiated its operations in 1998.

How does Fidelitrade work?

Fidelitrade operates by providing a range of precious metals trading and depository services to individual and institutional clients.

Before Investing With Fidelitrade

Consider obtaining for insightful information on making the best investments in precious metals. This guide will assist in making informed decisions before investing with companies like Fidelitrade.

Fidelitrade Homepage

Contact Fidelitrade

For customer service inquiries and more information, Fidelitrade's contact details and social media accounts are available in the section below.

  • Address: Wilmington, DE 19802
  • Phone: (302) 762-6200
  • Founded: 1998
  • Alternative Name: Fidelitrade.com
  • Business Contacts:
    • Jonathan Potts, President
    • Grace Stockley, Vice President
  • Category: Precious Metals Investment Company
Social MediaBusiness Hours
  • Saturday - Closed
  • Sunday - Closed
  • Monday - 8:30AM–4:30PM
  • Tuesday - 8:30AM–4:30PM
  • Wednesday - 8:30AM–4:30PM
  • Thursday - 8:30AM–4:30PM
  • Friday - 8:30AM–2:30PM
Fidelitrade Address

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