Bullion Vault Reviews, Complaints, Contact
Overview of Bullionvault.com
BullionVault is a leading online platform that allows individuals and institutions to buy, sell, and store physical gold, silver, and platinum bullion. Established in 2005, the company has become a trusted and secure marketplace for precious metal investments, boasting over 95,000 users worldwide. With its headquarters in London, BullionVault has a strong international presence and provides access to professional-grade bullion markets at competitive prices.
The company offers its clients the ability to trade and store their precious metals in secure, insured vaults located in various countries, such as the UK, the US, Switzerland, and Singapore. This diversification of storage locations mitigates geopolitical risks and ensures the safety of their customers' investments. BullionVault is recognized for its transparency, offering real-time market data, and allowing users to audit their holdings online 24/7.
For a comprehensive overview of BullionVault, including the company's ratings and additional information, please refer to the sections below.
Quick Links
Business Information
- Years in Business: 17
- Business Contacts:
- Paul Tustain, CEO
- Robert Glynne
Business Contact Information
- Address: 575 Madison Avenue, 10th Floor, New York, NY 10022-2511
- Phone: (212) 605-0198
Customer Reviews
See the ratings of Bullion Vault from the top review websites below:
Company Ratings
- Trustpilot: 4.7 stars, 2,047 reviews
- Google Reviews: None
- BBB: B- 1 star, 1 review
Top Reviews
"I'm using BullionVault as my main saving account for more then 13 years already. Excellent and unique service, highly recommend for every fellow gold bug."
- Maxim Savchenko
5 stars
"An excellent organisation to deal with. Helpful and friendly staff, knowledgeable. I use their autoinvest facility ~ so set it and forget it!Highly recommend."
- Jeannette dawson
5 stars
"The best company I’ve ever dealt with they are straightforward honest and they are very supportive if you’re looking to work with the platform that invests in commodities Highly and only advise to use them."
- Nathan naif
5 stars
Worst Reviews & Complaints
"You can't view your bullion. Why? Could it be alleged that they actually don't hold it. I had nothing but issues with them When I wanted my gold and asked them to send it to me at a cost of £150, it came from a different location. But then they said I'll send the other a month later, and then said it would cost another £150. I sold it online and took the money. Worse company I have ever dealt with. I was glad to get away from them. I went to a local bullion dealer and have the physical gold in my hands. I think they are just traders like a stock market."
- C Hartley
1 star
"Everything is simple and fine until the moment u try to get your money back! That's where things get complicated. I've already filled tons of papers, made selfies with id documents and sent them other official documents, and what I got is another bunch of papers. Now I have proof somehow that it is my money (note, nobody asked about that when they accepted this money, only when I asked it back)."
- Alek
1 star
"They might have been good. 2020 they are not good. Communication is terrible. My husband died of Covid in April I am still trying to get his account in order. Terrible service even though I am beneficiary!!!!!!! Robert Nigg is not any helpAnd they are going to charge me $250 to do anything. I still have no idea how much money is in my husband’s vault."
- Nancy G
1 star
Bullion Vault Social Media
Precious Metals Investment Companies
Discover How to Effortlessly Rollover Gold Into Your IRA
Our free eBook covers everything you need to know before you start diverisfying your retirement with precious metals like gold or silver.
Was this resource helpful?
Disclaimer: Content on this website is not intended to be used as financial advice. It is not to be used as a recommendation to buy, sell, or trade an asset that requires a licensed broker. Consult a financial advisor.