Bullion Vault Reviews, Complaints, Contact

Bullion Vault

Overview of Bullionvault.com

Quick Links

Business Information

  • Years in Business: 17
  • Business Contacts:
    • Paul Tustain, CEO
    • Robert Glynne

Business Contact Information

  • Address: 575 Madison Avenue, 10th Floor, New York, NY 10022-2511
  • Phone: (212) 605-0198
575 Madison Avenue, 10th Floor, New York, NY 10022-2511

Website Contact

Customer Reviews

See the ratings of Bullion Vault from the top review websites below:

Company Ratings

  • Trustpilot: 4.7 stars, 2,047 reviews
  • Google Reviews: None
  • BBB: B- 1 star, 1 review
Top Reviews

"I'm using BullionVault as my main saving account for more then 13 years already. Excellent and unique service, highly recommend for every fellow gold bug."

- Maxim Savchenko

5 stars

"An excellent organisation to deal with. Helpful and friendly staff, knowledgeable. I use their autoinvest facility ~ so set it and forget it!Highly recommend."

- Jeannette dawson

5 stars

"The best company I’ve ever dealt with they are straightforward honest and they are very supportive if you’re looking to work with the platform that invests in commodities Highly and only advise to use them."

- Nathan naif

5 stars

Worst Reviews & Complaints

"You can't view your bullion. Why? Could it be alleged that they actually don't hold it. I had nothing but issues with them When I wanted my gold and asked them to send it to me at a cost of £150, it came from a different location. But then they said I'll send the other a month later, and then said it would cost another £150. I sold it online and took the money. Worse company I have ever dealt with. I was glad to get away from them. I went to a local bullion dealer and have the physical gold in my hands. I think they are just traders like a stock market."

- C Hartley

1 star

"Everything is simple and fine until the moment u try to get your money back! That's where things get complicated. I've already filled tons of papers, made selfies with id documents and sent them other official documents, and what I got is another bunch of papers. Now I have proof somehow that it is my money (note, nobody asked about that when they accepted this money, only when I asked it back)."

- Alek

1 star

"They might have been good. 2020 they are not good. Communication is terrible. My husband died of Covid in April I am still trying to get his account in order. Terrible service even though I am beneficiary!!!!!!! Robert Nigg is not any helpAnd they are going to charge me $250 to do anything. I still have no idea how much money is in my husband’s vault."

- Nancy G

1 star

Bullion Vault Social Media

Precious Metals Investment Companies

Bullion guide for readers.

DO NOT Invest in Precious Metals.. Until You Read This Guide

Was this resource helpful?

Find Out Why Precious Metals Are a Great Investment Diversification