BullionVault Reviews & Complaints: Scam or Reputable?

BullionVault
Google: N/a
BBB: 1.5/5 B-
Trustpilot: 4.6/5

BullionVault is a precious metals investment company based in London, England. They specialize in offering an online brokerage platform for buying, selling, and storing gold, silver, and platinum. This platform is unique for its cost-effectiveness, security, and accessibility, particularly appealing to private investors. The company, founded in 2005, has grown significantly, reflecting its solid reputation among users. BullionVault's average rating by Focus on the User is 3.5/5.

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Featured Reviews

Top Review

Featured
Maxim S
5 stars
USA

"I'm using BullionVault as my main saving account for more then 13 years already. Excellent and unique service, highly recommend for every fellow gold bug..."

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Top Complaint

Featured
C Hartley
1 star
USA

"You can't view your bullion. Why? Could it be alleged that they actually don't hold it. I had nothing but issues with them When I wanted my gold and asked them to send it to..."

Read Complaints

What is BullionVault?

BullionVault operates as an online brokerage, enabling private investors worldwide to access professional-grade bullion markets. Founded on March 1, 2005, by Paul Tustain, it stands out for its innovative approach to bullion trading. The company initially raised significant equity funding to create a robust inventory of gold bars and currency, essential for its operations. Its platform facilitates direct ownership of gold, silver, and platinum, stored securely in a variety of international locations. BullionVault is renowned for its considerable financial strength, demonstrated by substantial investments from the World Gold Council and Augmentum Capital. As of 2023, it serves over 100,000 active customers across more than 175 countries, holding around $4.1 billion in stored bullion, surpassing reserves held by many central banks.

BullionVault Ratings

BullionVault Reputation

Focus on the User Review
Focus on the User
3.5/5 stars
2324 reviews (Aggregated)
Google Reviews
Google Reviews
N/a stars
N/a reviews
BBB Reviews
BBB
1.5/5 stars B-
1 review
Trustpilot Reviews
Trustpilot
4.6/5 stars
2323 reviews

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BullionVault Reviews

Top BullionVault Reviews

5 starsFeatured

"I'm using BullionVault as my main saving account for more then 13 years already. Excellent and unique service, highly recommend for every fellow gold bug."

Maxim S
USA
5 stars
5 starsFeatured

"An excellent organisation to deal with. Helpful and friendly staff, knowledgeable. I use their autoinvest facility ~ so set it and forget it! Highly recommend."

Jeannette D
USA
5 stars
5 starsFeatured

"The best company I’ve ever dealt with they are straightforward honest and they are very supportive if you’re looking to work with the platform that invests in commodities Highly and only advise to use them."

Nathan N
USA
5 stars
BullionVault Complaints

Worst BullionVault Complaints

1 starFeatured

"You can't view your bullion. Why? Could it be alleged that they actually don't hold it. I had nothing but issues with them When I wanted my gold and asked them to send it to me at a cost of £150, it came from a different location. But then they said I'll send the other a month later, and then said it would cost another £150. I sold it online and took the money. Worse company I have ever dealt with. I was glad to get away from them. I went to a local bullion dealer and have the physical gold in my hands. I think they are just traders like a stock market."

C Hartley
USA
1 star
1 starFeatured

"Everything is simple and fine until the moment u try to get your money back! That's where things get complicated. I've already filled tons of papers, made selfies with id documents and sent them other official documents, and what I got is another bunch of papers. Now I have proof somehow that it is my money (note, nobody asked about that when they accepted this money, only when I asked it back)."

Alek
USA
1 star
1 starFeatured

"They might have been good. 2020 they are not good. Communication is terrible. My husband died of Covid in April I am still trying to get his account in order. Terrible service even though I am beneficiary!!!!!!! Robert Nigg is not any help And they are going to charge me $250 to do anything. I still have no idea how much money is in my husband’s vault."

Nancy G
USA
1 star

Is BullionVault a Scam?

BullionVault is not a scam. Its legitimacy is underscored by its large user base, significant holdings in precious metals, and recognition within the industry, including awards for innovation and international trade. The company's average rating of 3.5/5 by Focus on the User further attests to its reliability and trustworthiness in the precious metals market.

BullionVault Pros and Cons

Pros

  • Cost-Effective and Secure: Offers one of the most affordable and secure ways to buy, sell, and store precious metals.
  • Global Accessibility: Accessible to clients worldwide, providing a diverse and extensive market reach.

Cons

  • Complex for Beginners: The trading platform might be complex for new investors.
  • Limited Physical Access: While secure, the physical access to stored metals can be limited.

BullionVault Services and Products

BullionVault provides a range of services and products focused on precious metals. These include:

  • Buying and Selling Gold, Silver, and Platinum: Offers a secure online platform for trading these metals.
  • Secure Storage: Provides secure storage facilities for precious metals in multiple locations worldwide.
  • Investment Services: Offers services tailored for both individual and institutional investors in precious metals.

BullionVault FAQ

Is BullionVault a reputable company?

Yes, BullionVault is reputable, with a strong track record, significant industry recognition, and a large global customer base.

How long has BullionVault been in business?

BullionVault has been in business since 2005.

Who is the owner of BullionVault?

BullionVault is owned by Galmarley Limited.

How does BullionVault work?

BullionVault operates an online platform for buying, selling, and storing gold, silver, and platinum, offering direct ownership to its clients.

Before Investing With BullionVault

Before investing with BullionVault, consider obtaining . This guide can assist in making informed decisions about investing in precious metals.

BullionVault Homepage

Contact BullionVault

  • Address: 575 Madison Avenue, 10th Floor, New York, NY 10022-2511
  • Phone: (212) 605-0198
  • Founded: 2005
  • Alternative Name: Bullion Vault
  • Business Contacts:
    • Paul Tustain, CEO
    • Robert Glynne
  • Category: Precious Metals Investment Company
Social Media
BullionVault Address

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