Bullion Exchanges Reviews & Complaints: Scam or Reputable?

Bullion Exchanges
Google: 4.6/5
BBB: 3.15/5 A+
Trustpilot: 3/5

Bullion Exchanges is a precious metals dealer based in New York, New York. The company specializes in buying and selling a variety of bullion products including coins, bars, and rounds made of gold, silver, platinum, and palladium. Bullion Exchanges allows customers to lock in pricing and offers transactions during non-standard hours like weekends and holidays. Their average rating on Focus on the User is 3.6/5.

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Featured Reviews

Top Review

Jordan K
5 stars

"I rarely leave reviews, but for this company, it is worth the time and energy. Between the customer service, the prices, and the quality, you cannot find a more reputable..."

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Top Complaint

Papagena F
1 star

"Be careful!!! dishonest business and painful to return! I received bad quality produces that looks nothing like the pictures on their website. item poorly made as from..."

Read Complaints

What is Bullion Exchanges?

Founded in 2012 by Eric Gozenput, Bullion Exchanges is a platform for trading in precious metals. The company operates primarily in the United States but offers worldwide shipping. Their catalog includes a range of products suitable for precious metals IRAs and general investment portfolios. This includes IRA-approved gold, silver, palladium, and platinum products. Bullion Exchanges distinguishes itself in a market populated by both ethical and unethical sellers by ensuring customer confidence in every transaction and service interaction. They gained accreditation from the Better Business Bureau (BBB) in December 2015.

Bullion Exchanges Ratings

Bullion Exchanges Reputation

Focus on the User Review
Focus on the User
3.6/5 stars
1781 reviews (Aggregated)
Google Reviews
Google Reviews
4.6/5 stars
755 reviews
BBB Reviews
3.15/5 stars A+
13 reviews
Trustpilot Reviews
3/5 stars
1013 reviews

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Bullion Exchanges Reviews

Top Bullion Exchanges Reviews

5 starsFeatured

"I rarely leave reviews, but for this company, it is worth the time and energy. Between the customer service, the prices, and the quality, you cannot find a more reputable gold dealer. Highly recommend using these guys. Appreciate the professionalism and helping me find the product I wanted, a total success!"

Jordan K
5 stars
5 starsFeatured

"Easily my favorite online company to deal with for my precious metals purchases! I have done countless amounts of transactions with them and have never been disappointed. Great prices, and even better customer service! Deal with confidence."

Nick M
5 stars
5 starsFeatured

"You simply can not find a more reputable PM company to do business with than Bullion Exchanges in the heart of NYC's diamond district. Having done an extraordinary amount of research, Bullion Exchanges informative website, best pricing, quality and product availability stands out.Have questions, customer service is exemplary, the best of its kind. Thank you Ben and to your wonderful staff for making our transactions seamless and safe ... best of the best;it was a pleasure doing business with Bullion Exchanges!"

Theresa R
5 stars
Bullion Exchanges Complaints

Worst Bullion Exchanges Complaints

1 starFeatured

"Be careful!!! dishonest business and painful to return! I received bad quality produces that looks nothing like the pictures on their website. item poorly made as from some backyard factory. I asked to cancel my other orders that are the same produces, they want to charge me 10% for no reason. I asked to return or exchange the bad produces they sent to me, they also want to charge me 10% for no reason. even though, the spot price now is higher than when I placed orders, they still want to charge me extra 10%."

Papagena F
1 star

Is Bullion Exchanges a Scam?

Bullion Exchanges is not a scam. It is a legitimate precious metals dealer with a physical presence in New York City and a reputable online platform. The company's average rating of 3.6/5 on Focus on the User supports its legitimacy.

Bullion Exchanges Pros and Cons


  • Industry Experience: Over a decade in the business, Bullion Exchanges is known for its service standards, competitive pricing, and transparency in customer reviews.
  • BBB Accreditation: The company has an A+ rating from the BBB, reflecting its adherence to good business practices and customer service.


  • Product Damages: Some customers have reported receiving damaged items, and issues with getting full refunds upon returning these products.
  • Website Issues: There have been complaints about website glitches, such as out-of-stock products appearing as available and difficulties in using the site effectively.

Bullion Exchanges Services and Products

Bullion Exchanges offers a wide array of services and products, including:

  • Buying and selling gold, silver, palladium, and platinum in various forms like coins and bars.
  • A selection for seasoned collectors.
  • Provision of IRA-approved products for investment purposes.

Bullion Exchanges FAQ

Is Bullion Exchanges a reputable company?

Yes, with a BBB accreditation and positive reviews, it is considered reputable.

How long has Bullion Exchanges been in business?

Since 2012.

Who is the owner of Bullion Exchanges?

Eric Gozenput.

What types of precious metals does Bullion Exchanges offer?

Gold, silver, palladium, and platinum.

How does Bullion Exchanges work?

Customers can buy or sell precious metals online or in-store.

Before Investing With Bullion Exchanges

Consider obtaining to make informed investments in precious metals. This guide can be helpful in understanding the market and making the best investment choices.

Bullion Exchanges Homepage

Contact Bullion Exchanges

  • Address: 30 West 47th Street Suite A, New York, NY 10036
  • Phone: (212) 354-1517
  • Founded: 2012
  • Alternative Name: BullionExchanges.com
  • Business Contacts:
    • Ben Tseytlin, Co-Owner/Partner
    • Robert Fuks, Operations Manager
  • Category: Precious Metals Dealer
Social MediaBusiness Hours
  • Saturday - Closed
  • Sunday - Closed
  • Monday - 9AM–4PM
  • Tuesday - 9AM–4PM
  • Wednesday - 9AM–4PM
  • Thursday - 9AM–4PM
  • Friday - 9AM–4PM
Bullion Exchanges Address

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