American Gold Exchange Reviews & Complaints: Customer Ratings

American Gold Exchange
Google: 4.8/5
BBB: 5/5 A+
Trustpilot: 5/5

American Gold Exchange is a precious metals dealer located in Austin, Texas. They specialize in both dealer-to-dealer trading and direct sales to the public. This company has been in operation since 1998, providing a variety of precious metals and rare coin options. The American Gold Exchange holds a high rating of 4.9 out of 5 by Focus on the User.

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Featured Reviews

Top Review

Featured
Shirley G.
5 stars
USA

"When I contacted AGE to inquire about precious metals, Tom answered the phone and was very patient with a newbie investor. He has been our go to advisor every since..."

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Top Complaint

Featured
Wesley L.
1 star
USA

"This spot is not interested in small buyers and sellers, I don't recommend this business. I called at 8:56 am on 2-2-2022 and Tom directed me to sell at capital coin and Bullion..."

Read Complaints

What is American Gold Exchange?

Founded on July 1, 1998, American Gold Exchange (AGE) is a prominent precious metals and rare coin dealer based in Austin, Texas. Their business model focuses on trading with dealers as well as selling directly to the public. AGE boasts a diverse selection of products, including gold, silver, platinum, and palladium coins and bars, as well as U.S. classic and European gold coins. With an extensive network of suppliers in the U.S. and Europe, AGE ensures a wide range of high-quality precious metal products for their customers.

The company was incorporated on December 30, 1998, marking its official establishment as a business entity. Throughout its years of operation, AGE has been recognized for its commitment to providing exceptional customer service and high-quality products. Their approach to business, coupled with their extensive product range, has established them as a trusted name in the precious metals market.

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FotU Guide
American Gold Exchange Ratings

American Gold Exchange Reputation

Focus on the User Review
Focus on the User
4.9/5 stars
3031 reviews (Aggregated)
Google Reviews
Google Reviews
4.8/5 stars
59 reviews
BBB Reviews
BBB
A+ 5/5 stars
1 review
Trustpilot Reviews
Trustpilot
5/5 stars
2,971 reviews
American Gold Exchange Reviews

Top American Gold Exchange Reviews

5 starsFeatured

"When I contacted AGE to inquire about precious metals, Tom answered the phone and was very patient with a newbie investor.He has been our go to advisor every since.I’ve experienced nothing but professionalism through all transactions (no matter what size) and highly recommend American Gold Exchange."

Google
Shirley Gipson
USA
5 stars
5 starsFeatured

"I have been dealing with AGE for a few years now and have made good investments.Thank you AGE."

Trustpilot Reviews
dexter13601
USA
5 stars
5 starsFeatured

"As a first time buyer and customer of American Gold Exchange, I was very impressed with the professionalism and knowledge that the representative displayed throughout the process.After discussing what was right for us and getting his suggestions, Mr. John McDonald took care of our order and followed up with both calls and emails to ensure everything was moving along smoothly.We received our order sooner than we expected and it was packaged professionally.I can't say enough good about our entire experience and will definitely purchase from John again, I very highly recommend him - and American Gold Exchange."

Google
D. Bartz
USA
5 stars
American Gold Exchange Complaints

Worst American Gold Exchange Complaints

1 starFeatured

"This spot is not interested in small buyers and sellers, I don't recommend this business. I called at 8:56 am on 2-2-2022 and Tom directed me to sell at capital coin & Bullion. Will do! Thanks great customer service."

Trustpilot Reviews
Wesley Long
USA
1 star
1 starFeatured

"Paul never replied to my e-mails.. I was disappointed with the quality of gold coins, and after buying a dozen of them... Nothing!Ususally 5 star, but for this purchase I give them a 1."

Google
Rick Stacy
USA
1 star

Is American Gold Exchange a Scam?

American Gold Exchange is not a scam. This company has been in business since 1998 and has established a reputation for quality and reliability in the precious metals market. With a high rating of 4.9/5 by Focus on the User, American Gold Exchange is recognized as a legitimate and trustworthy dealer.

American Gold Exchange Pros and Cons

Pros

  • Diverse Product Range: Offers a wide selection of precious metals, including gold, silver, platinum, and palladium in various forms.
  • Direct Sales to Public: Specializes in direct sales, providing customers with a direct purchasing option.

Cons

  • Limited Online Presence: The online presence and digital marketing strategies of the company could be more robust.
  • Restricted Physical Location: Being based solely in Austin, Texas, may limit accessibility for non-local customers.

American Gold Exchange Services and Products

American Gold Exchange offers a comprehensive range of products and services in the precious metals market. Their offerings include:

  • Gold Coins and Bars
  • Silver Coins and Bars
  • Platinum Coins and Bars
  • Palladium Coins and Bars
  • U.S. Classic Gold and Silver Coins
  • European Gold Coins

Each of these products is carefully sourced and made available to both the public and dealers, emphasizing quality and variety.

American Gold Exchange FAQ

Is American Gold Exchange a reputable company?

Yes, with many years in business and a high customer satisfaction rating, American Gold Exchange is considered reputable.

How long has American Gold Exchange been in business?

Since 1998.

Who is the owner of American Gold Exchange?

The President of American Gold Exchange is Mr. Dana Samuelson.

What types of precious metals does American Gold Exchange offer?

Gold, silver, platinum, and palladium coins and bars, as well as U.S. and European gold coins.

How does American Gold Exchange work?

They specialize in dealer-to-dealer trading and direct sales to the public.

Before Investing With American Gold Exchange

Consider obtaining Focus on the User's FREE to make informed investments in precious metals.

American Gold Exchange Homepage

Contact American Gold Exchange

For customer service and inquiries, American Gold Exchange provides contact details and possibly maintains social media accounts for further engagement with their clients.

  • Phone: (800) 613-9323
  • Email: info@amergold.com
  • Address: 4210 Spicewood Springs Rd Suite 100, Austin, TX 78759, United States
  • Founded: 1998
  • Alternate Name: AGE
  • Category: Precious Metal Dealer
Social MediaBusiness Hours
  • Saturday - Closed
  • Sunday - Closed
  • Monday - 8:30AM–6PM
  • Tuesday - 8:30AM–6PM
  • Wednesday - 8:30AM–6PM
  • Thursday - 8:30AM–6PM
  • Friday - 8:30AM–6PM
American Gold Exchange Address

American Gold Exchange Compared to Top Gold IRA Companies

While American Gold Exchange provides Gold IRAs as one of their many services, below are listed the leading Gold IRA companies specializing in Gold IRAs:

Patriot Gold GroupPatriot Gold Group 4.9/5 Rating
Advantage GoldAdvantage Gold 4.8/5 Rating
GoldcoGoldco 4.8/5 Rating
American BullionAmerican Bullion 4.8/5 Rating
Birch Gold GroupBirch Gold Group 4.5/5 Rating

These Gold IRA companies are ranked and compared here on Focus on the User so you can review the top Gold IRAs.

Other Companies Offering Gold IRAs as a Service

How Focus on the User Rated American Gold Exchange

Our Gold IRA team at Focus on the User rated American Gold Exchange based on reviews from online sources, which resulted in an average rating of 4.9/5. It's important to review and compare other companies that also specialize in Gold IRAs.


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