American Gold Exchange Reviews, Complaints, Contact

American Gold Exchange

Overview of Amergold.com

Since its founding in 1998, American Gold Exchange has been a prominent precious metals and rare coin company focusing in direct sales to the public as well as dealer-to-dealer transactions. AGE has access to a wide variety of gold and silver coins and bars from a network of vendors across the United States and Europe.

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Business Information

  • Years in Business: 23
  • Alternative Name: American Gold Exchange, Inc
  • Business Contacts:
    • Jason McLerran, Director of Operations
    • Dana Samuelson, President

Business Contact Information

  • Address: 4210 Spicewood Springs Rd Suite 100, Austin, TX 78759
  • Phone: (800) 613-9323
  • Hours:
    • Saturday - Closed
    • Sunday - Closed
    • Monday - 8:30AM–6PM
    • Tuesday - 8:30AM–6PM
    • Wednesday - 8:30AM–6PM
    • Thursday - 8:30AM–6PM
    • Friday - 8:30AM–6PM
4210 Spicewood Springs Rd Suite 100, Austin, TX 78759

Website Contact

Customer Reviews

See the ratings of American Gold Exchange from the top review websites below:

Company Ratings

  • Trustpilot: 4.9 stars, 2,182 reviews
  • Google Reviews: 4.7 stars, 58 reviews
  • BBB: A+ 4.5 stars, 2 reviews
Top Reviews

"When I contacted AGE to inquire about precious metals, Tom answered the phone and was very patient with a newbie investor.He has been our go to advisor every since.I’ve experienced nothing but professionalism through all transactions (no matter what size) and highly recommend American Gold Exchange."

- Shirley Gipson

5 stars

"I have been dealing with AGE for a few years now and have made good investments.Thank you AGE."

- dexter13601

5 stars

"As a first time buyer and customer of American Gold Exchange, I was very impressed with the professionalism and knowledge that the representative displayed throughout the process.After discussing what was right for us and getting his suggestions, Mr. John McDonald took care of our order and followed up with both calls and emails to ensure everything was moving along smoothly.We received our order sooner than we expected and it was packaged professionally.I can't say enough good about our entire experience and will definitely purchase from John again, I very highly recommend him - and American Gold Exchange."

- D. Bartz

5 stars

Worst Reviews & Complaints

"This spot is not interested in small buyers and sellers, I don't recommend this business. I called at 8:56 am on 2-2-2022 and Tom directed me to sell at capital coin & Bullion. Will do! Thanks great customer service."

- Wesley Long

1 star

"Paul never replied to my e-mails.. I was disappointed with the quality of gold coins, and after buying a dozen of them... Nothing!Ususally 5 star, but for this purchase I give them a 1."

- Rick Stacy

1 star

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