American Gold Exchange Reviews, Complaints, Contact
Overview of Amergold.com
American Gold Exchange (AGE) is a leading precious metals dealer, well-respected in the industry for its exceptional service, expertise, and reliability. Founded in 1998 by Dana Samuelson, a former president of the Professional Numismatists Guild, AGE has since established itself as a trusted source for gold, silver, platinum, and palladium coins and bullion.
AGE's primary mission is to help investors diversify their portfolios and protect their hard-earned wealth by offering a wide range of high-quality bullion products. The company specializes in classic U.S. and European gold coins, as well as modern bullion coins and bars from the world's most renowned mints. With their extensive inventory and knowledgeable staff, AGE is well-equipped to cater to the needs of both experienced investors and novices alike.
Customer satisfaction is of paramount importance at AGE, and the company prides itself on providing personalized service, competitive pricing, and efficient, secure delivery. They also maintain a strong commitment to transparency, ensuring that clients are fully informed about the market value and rarity of the precious metals they purchase.
In addition to their core business, AGE is an active member of the numismatic community, regularly contributing to educational programs and publications, as well as supporting industry associations. With a solid reputation built on trust, integrity, and expertise, the American Gold Exchange is a top choice for investors seeking to add precious metals to their portfolios.
Quick Links
Business Information
- Years in Business: 23
- Alternative Name: American Gold Exchange, Inc
- Business Contacts:
- Jason McLerran, Director of Operations
- Dana Samuelson, President
Business Contact Information
- Address: 4210 Spicewood Springs Rd Suite 100, Austin, TX 78759
- Phone: (800) 613-9323
- Hours:
- Saturday - Closed
- Sunday - Closed
- Monday - 8:30AM–6PM
- Tuesday - 8:30AM–6PM
- Wednesday - 8:30AM–6PM
- Thursday - 8:30AM–6PM
- Friday - 8:30AM–6PM
Customer Reviews
See the ratings of American Gold Exchange from the top review websites below:
Company Ratings
- Trustpilot: 4.9 stars, 2,182 reviews
- Google Reviews: 4.7 stars, 58 reviews
- BBB: A+ 4.5 stars, 2 reviews
Top Reviews
"When I contacted AGE to inquire about precious metals, Tom answered the phone and was very patient with a newbie investor.He has been our go to advisor every since.I’ve experienced nothing but professionalism through all transactions (no matter what size) and highly recommend American Gold Exchange."
- Shirley Gipson
5 stars
"I have been dealing with AGE for a few years now and have made good investments.Thank you AGE."
- dexter13601
5 stars
"As a first time buyer and customer of American Gold Exchange, I was very impressed with the professionalism and knowledge that the representative displayed throughout the process.After discussing what was right for us and getting his suggestions, Mr. John McDonald took care of our order and followed up with both calls and emails to ensure everything was moving along smoothly.We received our order sooner than we expected and it was packaged professionally.I can't say enough good about our entire experience and will definitely purchase from John again, I very highly recommend him - and American Gold Exchange."
- D. Bartz
5 stars
Worst Reviews & Complaints
"This spot is not interested in small buyers and sellers, I don't recommend this business. I called at 8:56 am on 2-2-2022 and Tom directed me to sell at capital coin & Bullion. Will do! Thanks great customer service."
- Wesley Long
1 star
"Paul never replied to my e-mails.. I was disappointed with the quality of gold coins, and after buying a dozen of them... Nothing!Ususally 5 star, but for this purchase I give them a 1."
- Rick Stacy
1 star
American Gold Exchange Social Media
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